Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,065 Reviews)
Open Ratings Snapshot
Rating breakdown 30,065 reviews
5 Stars
25,737
4 Stars
3,393
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Awesome device
on March 30, 2026
Posted by: TheMightyThor
[This review was collected as part of a promotion.] This device has met all of my expectations. The camera is great. Battery life is excellent. And let's not forget Galaxy AI!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love my S25 Ultra!
on March 30, 2026
Posted by: HeCallsMeMa
[This review was collected as part of a promotion.] I love all the features. The ease of use,the quick downloads & accessibility. A rep even mentioned the fruit phone uses Samsung products i knew id made a good choice..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is perfect
on March 30, 2026
Posted by: JesselQR
[This review was collected as part of a promotion.] Galaxy AI is the best thing about Samsung, apart from its innovative phone and operating system.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Extra Mile
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] S25 ultra has lots of good features
Pros
1) good battery
2) optimized apps, previously I use to charge after every use of Google maps if there is a journey of 1 or more hour. Norway battery and apps optimized that it last for a day even for a travel of 3 hours.
3) better display
4) camera is extremely good
5) lock screen has awesome AI wallpaper
Cons
1) Frequebt latest updates for unlocked phone
2) no AI wallpaper for home screen like wall paper
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device and features!
on March 30, 2026
Posted by: Fun2inAZ
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra has been everything and then some. The features are incredible, especially the Galaxy AI capability. What I used to on the computern now do I on my phone! Very pleased!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My phone 25 ultra
on March 30, 2026
Posted by: Jordymac
[This review was collected as part of a promotion.] It get the job done amazing pice of machinery Ai can be to much but phone amazing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Experience, In my eyes.
on March 30, 2026
Posted by: smartfridgelg
[This review was collected as part of a promotion.] Upgrading from an S22 Ultra, All the new features added have been a joy to use. I've taken numerous high quality photos, had better battery optimization, along with all the new Samsung AI features, like translating and photo editing. The massive jump in performance from a three generation bump has been nothing short of amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meets all expectations
on March 30, 2026
Posted by: Morrow7791
[This review was collected as part of a promotion.] The S25 ultra has met every expectation I've had. It runs like a champ and looks great! The camera is top notch, even if I don't really take many pics.... Still nice to have. The Galaxy AI is also world class! Out of all the phones I've had this is #1.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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