Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,087 Reviews)
Rating breakdown 28,087 reviews
5 Stars
24,134
4 Stars
3,119
3 Stars
526
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
The camera and AI in this device are great.
on March 12, 2026
Posted by: LuchoB
[This review was collected as part of a promotion.] The camera captures better pictures in the dark. The AI offers more advanced choices then my precious phone. The edges feel better on my hand and my fingers do not go into the screen accidentally when I hold it. It is a bit pricey.
Value
4
Response from Samsung USBy R&R Team, March 12, 2026
Hi there LuchoB, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the amazing camera quality, and Galaxy AI usage on your device. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This 25 ultra
on March 12, 2026
Posted by: Starbowy
[This review was collected as part of a promotion.] The 25 ultra for me is the best phone that i had ever used its easy to use and navigate around i can multitask the camera sets the bar i can zoom everything and everywhere this phone is by far the best the level of engineering put in this is spectacular thank you best regard
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone!
on March 12, 2026
Posted by: LeCapboi
[This review was collected as part of a promotion.] I held out with the S21 Ultra long enough, then the S25 Ultra came along. I couldn't let that model pass. And what an upgrade it has been! The phone itself is a fantastic device! It's fast, zero slowdowns and runs everything you throw at it. The Galaxy AI is superb and extremely helpful since it's built into the device and software! If your waiting for a worthy upgrade, the S25 Ultra is the way to go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is wonderful and easy to use.
on March 12, 2026
Posted by: Cheermom
[This review was collected as part of a promotion.] I love my phone. Its easy to use and the battery last for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on March 12, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] So far so good. Have been using Samsung devices for a long time and have not been disappointed. Get lots of compliments for the camera quality. Light and fits most places easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade definitely needed
on March 12, 2026
Posted by: Marcela
[This review was collected as part of a promotion.] I love my upgrade e ade from Samsung note 20 ultra that I used and it is better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All of this phone is the best the name Samsung
on March 12, 2026
Posted by: Don0203
[This review was collected as part of a promotion.] Still learning and love through app. This particular model offers a truly exceptional user experience. Its advanced features are designed to enhance your daily life. I am confident that you will find it to be a valuable companion. I do feel free to explore all that it has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much better than Motorola
on March 12, 2026
Posted by: Randall
[This review was collected as part of a promotion.] Switched from a Motorola and love the change. Had an s9 many moons ago and always wanted to get a Samsung again. I have soundbars and tvs are all Samsung. Always a great product.
Value
5
Written by a customer while visiting Samsung US