Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,816 Reviews)
Rating breakdown 19,816 reviews
5 Stars
17,055
4 Stars
2,142
3 Stars
366
2 Stars
115
1 Star
138
86%of customers recommend this product.
(
905 out of
1,055)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product has great features
on March 14, 2025
Posted by: Mzbeastmode
[This review was collected as part of a promotion.] I'm an avid note user and had a hard time accepting the fact that the note series was discontinued. I had to make a purchase on a new device because my previous phone was on its last leg and wasn't giving the quality that I was looking for. As soon, as I activated my S25 ultra I fell in love. The device color variety, the sleek look, impeccable camera and specs. I absolutely love the new AI features. It helps me better organize obligations, emails and appointments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There the best phone out there
on March 14, 2025
Posted by: Bicth mana
from Oklahoma in Luther 73054
Expertise:Expert
Galaxys25 is it a styise samsgon is the best phone I have always have had one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recommend
on March 14, 2025
Posted by: Pedro05
[This review was collected as part of a promotion.] I upgraded the s24 ultra and I'm really enjoying the device, I found the battery better and heating up less than the s24 ultra I upgraded the s24 ultra and I'm really enjoying the device, I found the battery better and heating up less than the s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone overall
on March 14, 2025
Posted by: Debacleator
[This review was collected as part of a promotion.] This phone is super fast. Takes amazing photos and videos play fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick and speedy
on March 14, 2025
Posted by: Rob7474
[This review was collected as part of a promotion.] I upgraded from an s21fe. I loved that shortly after powering my new phone on, it recognized my old phone without me having to do anything. Transferring everything was as simple as tapping yes a few times and then letting it go to work.
I'm a big guy with big hands and the size feels just right.
I like the Now Brief and I hope it gets more options over time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on March 14, 2025
Posted by: Aleksa
[This review was collected as part of a promotion.] I'm very liked my new phone. Before I have Galaxy z fold 4, this phone was so heavy for me. My new phone s25 ultra very light, big enough. Very good picture and video. Very multifunction, also now I can see when my message reads or not, I can also see if people answering on my messages, looks like chat. Very happy with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Performance
on March 14, 2025
Posted by: boogeyman
[This review was collected as part of a promotion.] This is my first time using Samsung S25 ultra+ and the concept of using AI to enhance the performance for daily activities and also assisting for reducing the workload on the phone is such a great initiative from samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thicker than s22ultra.
on March 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Samsung devices. I just recently got the Samsung s25 Ultra it is a little more bulky than what I'm used to with my old s22 Ultra. Also it says the camera is supposed to be better than the s22 ultra, however with my experience with the s25 Ultra camera I feel like the quality is not as good. I love taking pictures of landscapes the sky and the Moon. And with the s25 I feel like the pictures are not as clear or detailed. I have only used the camera a few times I don't know if it may be with my settings if it is I will change this review.
Value
4
Response from Samsung USBy R&R Team, March 14, 2025
Hey there Ashabeebrooke, thank you for your feedback on your new Samsung Galaxy S25 Ultra. We know that new devices take time as you adjust to the redesigned and enhanced features. We have provided a link to an article to help you with the settings and features for the camera of your new device. We have also provided a link to the Samsung Support Team if this does not help you capture the best possible photos and videos or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US