Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(2,819 Reviews)
Open Ratings Snapshot
Rating breakdown 2,819 reviews
5 Stars
2,266
4 Stars
409
3 Stars
96
2 Stars
23
1 Star
25
89%of customers recommend this product. 
(
87 out of 98
)
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Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Mint
Customer Rating
4 out of 5
4
Awesome features
on April 9, 2025
Posted by: Reggie779
Brought this device and man oh man business has been nothing but successful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Reggie779, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear how much you are enjoying the usage of your device, and finding it so helpful for your professional needs. We have provided a link to the Samsung Support Team to help if you ever have questions as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features and Quality
on May 6, 2025
Posted by: FaithE
from Raleigh, NC
Expertise:Expert
I got this phone about six days ago, although it's only been a short amount of time I've noticed the AI, Camera, and editing skills have improved greatly from my Samsung Galaxy Z Flip 5. In love with this new upgrade!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Hi there FaithE, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you've had such a great experience so far, and have found so many uses for the enhanced features of your device including Galaxy AI. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Watch out for Screen Issues on Galaxy 25
on May 20, 2025
Posted by: unhappy customer
from Orange County NY
Expertise:Intermediate
phone screen displayed colored lines of pixels after 6 weeks, then rolled horizontally and finally a white screen with horizontal black and green lines. Sent it in for warranty repai and being charge 245 because Samsung claims its due to damage Dont buy its a frequent problem with 25 screens I have had 5 other galaxy Samsung phones without a problem I wont buy another
Response from Samsung USBy R&R Team, May 21, 2025
Hello there, than k you for sharing your experience of your Samsung Galaxy S25 with us. We understand how valuable your phone is to you every day. We have provided a link to a troubleshooting guide to help you address this experience with your display. We have also shared links to the Samsung Support Team and warranty information to help you further explore options available to you. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Junk phone
on June 3, 2025
Posted by: Treezi
[This review was collected as part of a promotion.] Worst galaxy ever made soo easily hackable this ruined my life
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 5, 2025
Hi Treezi, thank you for your feedback on your Samsung Galaxy S25. We understand how important the security of your data is to you and the amount of things you may keep on your device. We have provided a link to the Samsung Support Team. They can work with you one on one to resolve this matter, and help you gain peace of mind that your device is secure. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great
on September 17, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Love this phone I will continue to purchase Samsung devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works as it should
on September 19, 2025
Posted by: Chaoscutie
[This review was collected as part of a promotion.] Having upgraded from a Galaxy S23, my Galaxy S25 has truly surpassed my expectations in numerous aspects. The device's elegant design immediately captured my attention, providing a premium sensation. The display's clarity and vivid colors enhance every visual experience. The camera's advanced features enable effortless capture of stunning photos and videos. Performance is remarkably smooth, with applications launching and operating seamlessly. Battery life has improved, easily sustaining a full day of usage. I value the innovative features that enhance daily interactions. Overall, the device represents a remarkable advancement, delivering an exceptional user experience.
The phone has performed admirably for the past eight months. I have encountered few issues with the phone itself. There are occasional instances of sluggishness. However, the storage capacity has been excellent. Photographs consistently turn out beautifully.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most powerful compact smartphone
on September 22, 2025
Posted by: DonCoolest
[This review was collected as part of a promotion.] I've bought this device because I've had punched the Buds 3 Pro and the watch 7; both devices had the Galaxy AI, then I bought to get all my devices with the newest system.
It's a great device!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent phone with very little update
on September 22, 2025
Posted by: Mohammed
[This review was collected as part of a promotion.] The phone is fast and galaxy AI is pretty good for photos. The battery life could be a little better. I will continue to complain about a lack of expandable storage and the lame storage options available in 2025 when storage is cheap and readily available. It seems it's just a way for companies to push for cloud storage as a money grab.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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