Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Mint
Average customer rating
4.7
(2,819 Reviews)
Rating breakdown 2,819 reviews
5 Stars
2,266
4 Stars
409
3 Stars
96
2 Stars
23
1 Star
25
89%of customers recommend this product.
(
87 out of
98)
Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Mint
Customer Rating
5
Great phone
on September 22, 2025
Posted by: Celly623
[This review was collected as part of a promotion.] I love this phone. It has everything that you can expect in a phone. The camera and picture quality is amazing. The phone is easy to use, very user friendly, and it has Bixby. The battery life is great and its just a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 23, 2025
Posted by: DanChef
[This review was collected as part of a promotion.] The Galaxy AI that is located on this phone is just OK because I hate AI there I mentioned it because you wanted me to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exciting features
on September 23, 2025
Posted by: PradaLiu
[This review was collected as part of a promotion.] This phine features are WOW amazing, I enjoy the camera the most and the fact you can edit your photos definitely a 5+. My con on the camera is the grain when zoomed in, I say still needs work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 23, 2025
Posted by: Bill74
[This review was collected as part of a promotion.] I use my phone for everything I watch TV go on internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New gen, new great phone
on February 14, 2025
Posted by: Denosam
[This review was collected as part of a promotion.] Loyal Samsung user here, so transition between generations couldn't be more seamless. Latest does feel more responsive and intelligent with the ai capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on February 20, 2025
Posted by: towman25
[This review was collected as part of a promotion.] Seamless across all apps, camera is amazing, charging is extremely quick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Camera quality
on March 25, 2025
Posted by: Oaht
from Green Bay wisconsin
I purchased this phone not very long ago, only a few days ago. Everything with this phone was going great until last night. It needed a software update. So of course I installed the software update. As soon as the phone started back up it started automatically and randomly just whenever restarting the phone. I've looked up how to try and fix this and I've tried everything and nothing has worked. Returning this item.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Oaht, thank you for your feedback on your Samsung Galaxy S25. We know how frustrating it can be when your device is not meeting your expectations and operating as intended. We have provided a link to the Samsung Support Team below to assist you. They can work with you one on one to determine the root cause of your frustration and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US