Customer reviews from Samsung US
Samsung - Galaxy S25 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(2,819 Reviews)
Open Ratings Snapshot
Rating breakdown 2,819 reviews
5 Stars
2,266
4 Stars
409
3 Stars
96
2 Stars
23
1 Star
25
89%of customers recommend this product. 
(
87 out of 98
)
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Customer Reviews for Samsung - Galaxy S25 256GB (Unlocked) - Mint
Customer Rating
4 out of 5
4
Happy with forced change
on April 18, 2025
Posted by: KRamirez
Expertise:Intermediate
After almost 4 years, my Note 20 started giving warnings that it was ready to break up (suspiciously after an upgrade).
I greatly enjoy my S25. It continues with the features of my Note 20 (minus the pen) and goes further. My favorite is the camera feature. As a teacher, I'm able to capture information from PDs, PLCs and various other meetings without having to write notes. I'm also able to easily get to my docs. Then I love the ease of sending messages to my fellow teachers with not just your regular text but also pics, voice messages and videos. However the organization in my messages is not as user friendly as in the past. The battery life is great but the charge feature is a little wonky. Sometimes it will initially recognize my charger and then a few minutes later not. This is concerning since I use a Samsung charger.
I loved the ease in transitioning my apps and preferences to the new phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 21, 2025
Hi KRamirez, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are pleased with the usage of your new phone, and finding so many useful features with Galaxy AI to streamline so many daily tasks. We have provided a link to your full device manual to help you with the settings of your messages. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Smart, Smooth, and Reliable with Galaxy AI
on September 21, 2025
Posted by: EverydayUser25
[This review was collected as part of a promotion.] The Galaxy S25 has been an excellent upgrade in both performance and design. The screen is bright, smooth, and great for everything from streaming movies to browsing the web. Battery life easily lasts a full day, and charging is quick when I need a boost.
What really stands out are the Galaxy AI features. Photo editing tools make pictures look amazing with little effort, and AI helps with translation and productivity in ways that feel natural and useful in daily life. The phone feels fast, intuitive, and reliable for work, entertainment, and staying connected. Overall, it’s a device that makes my day easier and more enjoyable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing and easy to use!
on September 23, 2025
Posted by: Calamity13
[This review was collected as part of a promotion.] I use my Samsung to keep track of mine and my kids schedules, Galaxy AI is a huge help with that. The photo features are superb helping create beautiful memories with my kids. I also live and breathe music and the sound quality it great with features that allow me to balance the audio to my taste.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is been a great phone
on September 20, 2025
Posted by: Avyvas
[This review was collected as part of a promotion.] I honestly think this series of samsung are great, becouse they are really comfortablenin the hand and you can be arousn the phone and you hand will not get hurt or tired
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a Maserati compared to my old phone.
on September 23, 2025
Posted by: Bds1999
[This review was collected as part of a promotion.] I use it for watching samsung live TV. It's a lot faster than my old phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New phone
on February 25, 2025
Posted by: Starrann
I bought the S25 plus 256 GB. Battery power is fair. Down to 60 percent range at end of day and that is with not playing games. Still learning the phone. It seems they are geared towards social media and I am not a big user of social media. Trying to find ways to clear some of the "stuff".
It is faster than my S21. And more storage. I got that when they first came out so it was a bit old and the screen went black a couple of times so I decided it was time for a new one and went with the S25 plus. Have only had it two weeks. So far I seem to like it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great features.
on September 16, 2025
Posted by: NORA1991
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 for a while now, and I’m genuinely impressed. The design feels premium, the display is bright and smooth, and the performance is lightning-fast — no lag at all, even with multiple apps open. The camera is a standout feature, producing sharp and vibrant photos even in low light. Battery life easily gets me through a full day, and charging is quick and convenient.
What I also appreciate are the little details: the customization options, the durability of the build, and the smooth software updates. It feels like Samsung really refined the user experience with this model.
Overall, I’d definitely recommend the S25 to anyone looking for a reliable, stylish, and high-performing smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 16, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] Best phone i ever had no other phone compares. I love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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