Delivery was rapid, within a few days, no problems.
The unit is heavy and large, but that is expected. It just is a bit difficult to get into place.
While the purpose of each connection is clear, the manual lacks explicit instructions for connections and adequate illustrations; I would say that finding and viewing videos is necessary to confirm correct procedures even if you know what is what. Do it before purchase, so you know what you are getting into.
There is an on/off switch on the unit and another on the wired remote panel. It is not clear from the instructions what the remote one does depending on the state of the one on the unit, or indeed what you would want a wired remote for in the first place.
You have to remove one end panel in order to install the connections. This is not noted in the instructions either. The wire length is too short to the switch that is already installed in the end panel, meaning that it is very easy to pull the switch wires out accidentally when removing the panel to install the other connections. Since the screws to the ports of the switch connection are blocked by the AC connection, that means that the connector port much be temporarily removed from the inner end panel in order to reinstall the switch connection. This is clearly not intended to be a user-performed procedure and probably voids the warranty, but there is nothing else to do. The wire length from the inner end panel to the switch should be doubled to avoid this problem.
The manual has extensive tables for what the LCD display shows, not so much on exactly what the settings choices mean. For example, there are two "gel battery" settings, but no advice in the manual on which is appropriate for your situation. You can make several choices of charging voltage and such, but there is no advice on what choices are right for your system. Other sources must be consulted.
Safety note, though like many safety notes it should be obvious with a little thought: The on/off switch of the unit has no effect on the considerable charge that the batteries have when charged. They are always live! As are the connections to the unit when the batteries are connected. Even a fully discharged or new uncharged battery has considerable capacitance and potential to shock or burn; CAUTION.
There is no instruction regarding making ground connections. When I contacted the company, at first the rep declined to provide instruction for liability reasons. Their advice is to consult a qualified electrician, which is fair.
I just wanted to know if the unit itself made a ground connection internally. A little back and forth elicited a statement that it would be acceptable to ground the negative battery terminal to the unit case and use that as the system ground; however such a connection is not made internally; the battery connections float, relative to the unit case, by default. I agree that a qualified electrician should be used especially if you are not sure what you are doing.
There is no specific advice on installing a fuse between the battery and the unit. I used a 200 amp fuse from WindyNation on the positive battery cable. I used 1/0 AWG cables, which is thicker than Renogy carries, but seemed to be indicated by the expected DC current for a maximum 2000 Watt AC load.
The manual notes that the fan runs "1 minute every thirty minutes". It actually runs more often than that, especially when there is an AC load under battery power. This is not a problem, but the statement the manual makes is wrong. Contrary to the statement as well, I noticed the fan ran longer than 1 minute when first turned on (and the batteries were charging). Again not a problem, but it makes me question the accuracy of the manual. The fan makes noticeable noise, but it is not annoyingly loud.
The unit performs as expected. It charged the two new gel batteries quickly and completely. It provides adequate and smooth AC power from battery power and also pass-through from shore power. I am well satisfied with it despite the specific criticisms above.
Unit received very quickly, packaging was excellent. Installation manual was easy to read and set up pretty quick. The unit itself is nicely improved from previous models specifically all wiring is behind the end face making this a very clean looking set up. I will have to see how it works for me and my application but that is why I bought from a trusted company like Renogy.
It's too big - much bigger than I thought it'd be. I contacted an expert and they said that there are other competitors who sell both systems separately (2000 w psw inverter, and a charger compatable with lithium) and both together would be more compact than this - both for roughly the same cost as this too. I'm a fan of everything renogy but this is a definite exception for its size and weight.