Customer reviews from www.blueair.com
Blueair - ComfortPure 3-in-1 HEPASilent T20i Air Purifier Large: Heat + Cool + Purify - Gray
Average customer rating
4.8
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
86
4 Stars
11
3 Stars
0
2 Stars
0
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Blueair - ComfortPure 3-in-1 HEPASilent T20i Air Purifier Large: Heat + Cool + Purify - Gray
Posted by: Melzie
from Louisiana
Gender:Female
Verified Purchase:Yes
Just love. Have several different types of their products . Love them all.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Customer Rating
1
Lies in product description
on March 6, 2025
Posted by: mhpx
Gender:Male
Description is false. “manage everything from your phone via the Blueair app.” You can’t manage EVERYTHING with the app. Heat can only be managed on the physical device and cannot be scheduled with the app. I have tried numerous times to get BlueAir to update this via phone and email and it hasn’t changed. The company is lying and misrepresenting its products.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, March 10, 2025
Thank you for bringing this to our attention. We apologize for any confusion caused by the description of our 3-in-1 device. While the Blueair app allows you to manage many features, the heat can only be managed on the physical device and cannot be scheduled via the app in compliance with UL 1278. We regret any inconvenience this has caused and appreciate your feedback. If you have any further concerns or need assistance, please feel free to reach out to us directly.
Written by a customer while visiting www.blueair.com
Posted by: Anonymous
Verified Purchase:Yes
Long time fan of BlueAir. Like the heat and the air purification
Written by a customer while visiting www.blueair.com