This has been a great way to keep my super private stuff super private. It's run of scans, updates, and messaging is spot on what I was looking for. Nice work WebRoot.
I've never had any type of virus or malware make it onto my computers. I like that I can buy coverage for multiple devices for multiple years in order to save money. I just renewed for another 3 years. When I've occasionally needed tech help, it was relatively easy to get answers.
Written by a customer while visiting webroot.com
Customer Rating
1
Webroot WAS a great company!
on December 6, 2023
Posted by: Unhelped customer
from Ontario, Canada
I suspect my issue is the result of Webroot having been purchased by opentext. I had a question before purchasing a renewal to my account and phoned dozens of times over a week and was never able to talk to a live person and my voice messages went unanswered. When, finally I did renew online, a technical issue developed and I was unable to make contact with their technical people, having unsuccessfully called dozens of additional times to their "help" number. What good is a product by a company that isn't able to reply to customers' calls for help??? There is no way to even contact them for a refund! . . . except through my bank to stop payment.
We use this antivirus since several years. No issues at that time. Run smothly. Very good
Written by a customer while visiting webroot.com
Customer Rating
1
Want to Renew? Good Luck!!
on February 5, 2024
Posted by: specialk389
from Corona, CA
Gender:Male
I want to renew my Webroot Account. It requires multiple screens, codes, & other info. You ALREADY have my info. Why make it so ridiculously difficult???
Webroot is the best and easiest virus protection that I have used so far. Very easy to install and trouble free to install. I feel it is protecting my computers very well