Customer reviews from jbl.com
JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Average customer rating
3.8
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
24
4 Stars
7
3 Stars
8
2 Stars
5
1 Star
6
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Customer Rating
2
Didn't last long
on April 20, 2026
Posted by: Greeny
from Austin
These earbuds have given me more issues than any other pair. I bought 2 pairs. The first pair had issues first couple weeks of use with one earbud not functioning. The second pair lasted a couple months but now has the same problem of one earbud not working. If you are looking for a pair of earbuds, don't get these. They're not worth it in the long run. The noise cancellation and features were really good though, maybe I got defective ones???
Response from jbl.comBy Customer Support, April 20, 2026
Thanks for your feedback on our JBL Tune Buds 2. We'd like to work with you directly to address the issues you're experiencing with your unit. Please note that all our products come with a one‑year manufacturer’s warranty. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Would work if they stayed in your ears
on April 23, 2026
Posted by: ml20
from Wisconsin
These don’t stay in your ears at all. Tried all 3 sizes and different positions, but they still continued falling out whenever I moved. Would not recommend.
Response from jbl.comBy Customer Support, April 23, 2026
Thanks for your feedback. You can create a tight seal on our JBL Tune Buds 2 by inserting the eartip at a slight downward angle, gently twisting the earbud to match the shape of your ear, and continuing to twist until it feels secure. Try this with each of the included eartip sizes to find the best fit. After a few attempts, the process becomes quick and easy each time you put them on. You may contact our customer support for further assistance.
Written by a customer while visiting jbl.com