Customer reviews from jbl.com
JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Average customer rating
3.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
21
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
4
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Customer Rating
2
Too heavy - falls out or hurts ears
on May 14, 2025
Posted by: OuchMN
from Minnesota
Bought these headphones in a pinch at an airport and quickly regretted my inability to return them. The sound quality is good but the physical earbuds are so big and heavy they don’t stay in my ears. I tried every earbud size in the package and was constantly frustrated. I couldn’t even give them away to friends or family because they also found them too heavy. Additionally the tap touch is nice until you’re someone with long hair that accidentally pauses the song or changes the listening quality every time you tuck your hair behind your ear - a little too touchy.
Response from jbl.comBy Customer Support, May 14, 2025
We’re here to help you with your JBL Tune Buds 2. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. With regards to the touch control, you can use the JBL Headphone App to disable this option. For further assistance, you may reach out to our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Un régal pour mes oreilles
on September 17, 2025
Posted by: Redo
J'utilise les JBL tune buds 2 est ils sont les meilleurs rapport qualité prix le rendu audio est exceptionnel les basses sont bien présentes pour écouter de la musique.un régal pour mes oreilles.
Written by a customer while visiting jbl.com
Customer Rating
5
Good buy
on October 3, 2025
Posted by: anonymous55996
from Montgomery TX
Good product, great noise cancellation and nice fit
Also enjoy the customization options on the app
Also enjoy the customization options on the app
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Design
on October 8, 2025
Posted by: rashy
These are the worst designed ear buds I’ve ever purchased. They constantly fall out of my ears no matter what I do. Whoever designed and approved the weight distribution for these earbuds needs to have their engineering skills evaluated.
Response from jbl.comBy Customer Support, October 8, 2025
We appreciate your feedback. We’re always working to improve our products and services, and we'll make sure your feedback gets to the right team. Let us know if you have other questions in the future.
Written by a customer while visiting jbl.com
Customer Rating
3
on October 27, 2025
Posted by: Robot1249
from Charlotte
I bought these because it said noise cancelation it's not. Other than that it is really good.
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointing, Even at 50% Off
on October 27, 2025
Posted by: El Trojan Hector
from Los Angeles
I bought these a few weeks ago during their 50% clearance sale. They're just okay. I've had Bluetooth connection issues with the right earbud, and they don't stay in my ears securely—they tend to loosen up. I also can't access Siri while using them. The sound quality is great; it's just a shame the rest of the experience isn't as good.
Written by a customer while visiting jbl.com
Customer Rating
1
on December 9, 2025
Posted by: Deens
The ear pieces were uncomfortable and confusing to put in my ear.
Response from jbl.comBy Customer Support, December 9, 2025
Thank you for your feedback on our JBL Tune Buds 2. We recommend trying the different ear tip sizes included with your headphones to find the best fit. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the ear bud to fit it securely into the shape of your ear, and continue twisting the ear bud into your ear canal. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
3
Chanel the pairing
on December 10, 2025
Posted by: Brian1982
from Atlanta, GA
I would like to connect/Pair two different platforms. I have a Ipad and a Samsung phone.
Response from jbl.comBy Customer Support, December 10, 2025
Thanks for your feedback. Our JBL Tune Buds 2 supports multipoint connection and can connect up to two devices simultaneously. First, connect your primary device. Then, tap either the left or right earbud twice, holding the second tap for 5 seconds until you hear the pairing mode. Finally, connect your second device.
Written by a customer while visiting jbl.com