Customer reviews from jbl.com
JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Average customer rating
4.2
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
20
4 Stars
6
3 Stars
5
2 Stars
3
1 Star
1
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Customer Rating
5
Best combination of bass and noise canceling
on February 26, 2025
Posted by: Ethan222_
from Wilmington, NC
[This review was collected as part of a promotion.] The best wireless earbuds I've had. I haven't really used earbuds much in my past, but after trying these, I'm in love. These fit my somewhat smaller ears perfectly, and include 3 sizes to fit. When i opened these for the first time, they instantly connected to my Galaxy S25 with Android's new device pairing abilities. Any time I use these, they're super quick to connect. They charge super quick and maintain their battery pretty well. I thought the app that goes along with these earbuds wouldn't do much, however it has so many features to change bass, noise canceling, button features, and even install updates. I detail cars at home and sometimes outside of home, and these things are amazing to bring with me and use in a noisy environment, such as when using an air compressor for cleaning, the noise canceling works well. All while having super deep bass and high quality audio. If you do any type of outdoor work or work in a louder environment, these earbuds are amazing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Professional modern look and design with JBL sound
on February 28, 2025
Posted by: Kapil
from Boca Raton, FL
[This review was collected as part of a promotion.] I was excited to try the JBL Tune Buds 2 earbuds because I work from home and frequently join virtual meetings and calls, and my previous earbuds were problematic when using with my meeting app software.
Fortunately I got my hands on these JBL Tune Buds 2's, so I could evaluate if they could replace my standard laptop earbuds and have good enough audio quality to use for work calls.
Fortunately I got my hands on these JBL Tune Buds 2's, so I could evaluate if they could replace my standard laptop earbuds and have good enough audio quality to use for work calls.
The JBL Tune Buds 2's definitely delivered, and has a more classic bluetooth headsets look and feel to it.
My personal experience with them was intuitive out of the box — I paired them with my laptop in seconds without even having to open the instruction manual.
I expected good audio quality with good bass and decent noise cancellation, and as expected, JBL did not fall short. The sound was clean, clear and crisp - with a deep, discernable bass that was not overbearing.
It engulfed me in an immersive audio experience, to the point where I had to take them off to check that others couldn't hear it (they couldn't).
I did a few test calls and meetings, and the feedback was positive - my audio came in loud and clear to no one had any problems hearing me. I had noise cancellation support, ambient mode support and mute controls all accessible by touching the earbuds.
I'll continue to use these for work as it's convenient and does what I need.
I expected good audio quality with good bass and decent noise cancellation, and as expected, JBL did not fall short. The sound was clean, clear and crisp - with a deep, discernable bass that was not overbearing.
It engulfed me in an immersive audio experience, to the point where I had to take them off to check that others couldn't hear it (they couldn't).
I did a few test calls and meetings, and the feedback was positive - my audio came in loud and clear to no one had any problems hearing me. I had noise cancellation support, ambient mode support and mute controls all accessible by touching the earbuds.
I'll continue to use these for work as it's convenient and does what I need.
One standout feature is the sleek black design and charging case. The design feels sturdy and well-made, and I appreciated the flashing lights used to convey the different states.
For me, these earbuds have a professional look to them, making them feel suitable for the workplace.
For me, these earbuds have a professional look to them, making them feel suitable for the workplace.
My honest verdict? I'd say between these or the JBL Tune Flex 2's you can't go wrong with either - with the Flex 2's giving slightly more portability for workouts given its smaller bud size and shape.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazingly light and powerful ear buds.
on April 15, 2025
Posted by: JBlongz
from New York, NY
[This review was collected as part of a promotion.] I'm surprised at how much features JBL was able to fit into these buds. It is so light, that I forget I'm wearing them sometimes. The noise cancellation is great as usual. What is also impressive is the ambient-aware more, which intelligently boost nearby ambient noise that you may need to be aware of. In urban areas, this is good for car horns that may be warning of danger, while keeping the loud crowd noise out. It also passes through notifications from stove and Alexa. As usual, the sound quality is top notch. I did not encounter any compromise. Battery is life is great and the charging capacity of the case has been a solid feature for getting out of the door quickly with reliable play time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
A bit surprised
on April 22, 2025
Posted by: StickyMcGlicky
from Farmingville, NY
I bought these a couple of weeks ago after first buying the partybox 320 and the Xtreme 4. Those were both fantastic sounding so I wanted to try the Tune Buds 2. Although the sound is great, it doesn't go nearly as loud as my Samsung Ear Buds which is leaving me a bit frustrated.
Response from jbl.comBy Customer Support, April 24, 2025
Thank you for bringing this to our attention. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You may also try using the different sizes of ear tips for our JBL Tune Buds 2. Regarding the volume issue with your earbuds, please connect them to your other devices to see if the same issue occurs. If it does, please follow these reset steps: take both earbuds out. Make sure that they are not connected to any Bluetooth. Press either the left or right earbud three (3) times then hold it on the third tap for 5 seconds. Once done, put back both earbuds inside the charging case for 10 seconds while the lid is closed, and connect them again to your device. Please contact us directly for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
2
Too heavy - falls out or hurts ears
on May 14, 2025
Posted by: OuchMN
from Minnesota
Bought these headphones in a pinch at an airport and quickly regretted my inability to return them. The sound quality is good but the physical earbuds are so big and heavy they don’t stay in my ears. I tried every earbud size in the package and was constantly frustrated. I couldn’t even give them away to friends or family because they also found them too heavy. Additionally the tap touch is nice until you’re someone with long hair that accidentally pauses the song or changes the listening quality every time you tuck your hair behind your ear - a little too touchy.
Response from jbl.comBy Customer Support, May 14, 2025
We’re here to help you with your JBL Tune Buds 2. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. With regards to the touch control, you can use the JBL Headphone App to disable this option. For further assistance, you may reach out to our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Un régal pour mes oreilles
on September 17, 2025
Posted by: Redo
J'utilise les JBL tune buds 2 est ils sont les meilleurs rapport qualité prix le rendu audio est exceptionnel les basses sont bien présentes pour écouter de la musique.un régal pour mes oreilles.
Written by a customer while visiting jbl.com
Customer Rating
5
Good buy
on October 3, 2025
Posted by: anonymous55996
from Montgomery TX
Good product, great noise cancellation and nice fit
Also enjoy the customization options on the app
Also enjoy the customization options on the app
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Design
on October 8, 2025
Posted by: rashy
These are the worst designed ear buds I’ve ever purchased. They constantly fall out of my ears no matter what I do. Whoever designed and approved the weight distribution for these earbuds needs to have their engineering skills evaluated.
Response from jbl.comBy Customer Support, October 8, 2025
We appreciate your feedback. We’re always working to improve our products and services, and we'll make sure your feedback gets to the right team. Let us know if you have other questions in the future.
Written by a customer while visiting jbl.com