Customer reviews from jbl.com
JBL - Tune Buds 2 - TRUE Bluetooth Noise Cancelling Earbuds - 2026 - Turquoise
Average customer rating
3.7
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
25
4 Stars
7
3 Stars
8
2 Stars
5
1 Star
8
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for JBL - Tune Buds 2 - TRUE Bluetooth Noise Cancelling Earbuds - 2026 - Turquoise
Customer Rating
2
Won’t stay in ears
on December 1, 2025
Posted by: Me again
Also because this is my second review, the pods will not stay in my ears. Do you know what it’s like for a black pod to drop on a dark floor in an airplane? Almost impossible to find. JBL no need to reply because you can you responses the same to every review.
Response from jbl.comBy Customer Support, December 3, 2025
We appreciate your feedback. Our JBL Tune Buds come with three different sets of ear tips designed to help ensure a comfortable and secure fit. I recommend trying out each set to find the one that fits your ears best. Alternatively, you can explore third-party ear tips that may provide a better fit for you. If you need more assistance, please reach out to our support team directly. We’re here to help!
Written by a customer while visiting jbl.com
Customer Rating
3
Not noise cancelling
on November 28, 2025
Posted by: Bart3193
from Colorado
I bought these because my AirPods are static-y after many use and I was in the airport and needed something. I spent twice as much as what they are going for on site. But I needed noise cancelling due to prop plane. They are not noise cancelling unless you have your music cranked up. Terrible. And they don’t fit easily in my ears.
Response from jbl.comBy Customer Support, November 30, 2025
Thanks for your feedback. Our JBL Tune Buds 2 TWS feature noise cancellation designed to help reduce background noise, such as airplane sounds. However, they may not completely eliminate very loud or high-pitched noises, as these can be more challenging to filter out. We'll make sure your feedback gets to the right team, and let us know if you have other questions in the future.
Written by a customer while visiting jbl.com
Customer Rating
3
Great but...
on November 13, 2025
Posted by: RADGIRL78
from Alpine, California
3 stars because they don't read my text messages- otherwise ☆ The sound when talking to someone is a little off at times but over all great for comfort, watching movies, and listening to music.
Response from jbl.comBy Customer Support, November 13, 2025
Thank you for sharing your experience with the JBL Tune Buds 2. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.
Written by a customer while visiting jbl.com
Customer Rating
2
Disappointing fit.
on October 27, 2025
Posted by: ToddRS
I was disappointed - not that they are a bad product, per se. They just don't seem to be designed to fit solidly in your ear (or at least my ear). They fall off easily because they just sit on my ear instead of in or around my ear. Also, I don't think you are able to adjust volume directly on the ear buds - you can only adjust volume with your phone or device.
Written by a customer while visiting jbl.com
Customer Rating
3
Disappointing, Even at 50% Off
on October 27, 2025
Posted by: El Trojan Hector
from Los Angeles
I bought these a few weeks ago during their 50% clearance sale. They're just okay. I've had Bluetooth connection issues with the right earbud, and they don't stay in my ears securely—they tend to loosen up. I also can't access Siri while using them. The sound quality is great; it's just a shame the rest of the experience isn't as good.
Written by a customer while visiting jbl.com
Customer Rating
3
on October 27, 2025
Posted by: Robot1249
from Charlotte
I bought these because it said noise cancelation it's not. Other than that it is really good.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible Design
on October 8, 2025
Posted by: rashy
These are the worst designed ear buds I’ve ever purchased. They constantly fall out of my ears no matter what I do. Whoever designed and approved the weight distribution for these earbuds needs to have their engineering skills evaluated.
Response from jbl.comBy Customer Support, October 8, 2025
We appreciate your feedback. We’re always working to improve our products and services, and we'll make sure your feedback gets to the right team. Let us know if you have other questions in the future.
Written by a customer while visiting jbl.com
Customer Rating
5
Good buy
on October 3, 2025
Posted by: anonymous55996
from Montgomery TX
Good product, great noise cancellation and nice fit
Also enjoy the customization options on the app
Also enjoy the customization options on the app
Written by a customer while visiting jbl.com