Customer reviews from jbl.com
JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Average customer rating
3.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
21
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
4
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Customer Rating
1
Falling out constantly
on December 29, 2025
Posted by: Preston P J
Bought two pairs about half a year ago one for myself one as a gift. Both of us got the same issues with ergonomics of the earbuds, constantly falling out, tried all three silicone mounts depending on the size but that didn't solve anything. Earbuds are too heavy and are not fitting snug in the ear. Impossible to run with them, walk or even listen to music while eating. The only possible use is while working with computer and sitting totally still.
Response from jbl.comBy Customer Support, December 29, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Does It Again!
on February 4, 2025
Posted by: LLEVERYDAY
from St. Louis, MO
[This review was collected as part of a promotion.] JBL does it again! They sound amazing! The ability to tune them to your liking using the JBL Headphone app is awesome. They are the best fit of any earbud that I've ever used. The bluetooth connects lightening fast every time and the battery lasts a very long time! I would recommend to anyone looking for a new pair of buds for daily use on calls, video conferencing, listening to music, or watching your favorite tv show. They're even great to use when it's time to wind down and relax. You can listen to the built in relaxation sounds, set a timer, and go off to la la land lol. Two thumbs up if you ask me!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune Buds 2!
on February 10, 2025
Posted by: DonH
from Medford, Oregon
[This review was collected as part of a promotion.] I got these earbuds to wear to work and while working out etc. I chose these because of their features and small size. They don’t get in the way of my bike helmet but they’re easy to get to when you need to use the tap control features. The JBL Headphones App allows adjustments and personalization for music playback and making phone calls. After I chose the correct size ear tips I had no problem keeping them comfortably in my ears and naturally block out ambient noise. The active noise cancelling works very well too. It will allow music only, or music and outside sounds like voices, or only outside sounds so you don’t have to take them off when you want to talk to someone. The sound is excellent as you’d expect from JBL. Full deep bass, clear mids, and nice crispy treble. Sending and receiving clear stereo phone calls is simple too. Battery life is great. I can use them all through my shift at work with no problem and after a quick boost from the charging case, I can use them all day. Nice work JBL! I highly recommend these earbuds!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love these Tune Buds 2
on February 3, 2025
Posted by: loon1961
from Canton, Michigan
[This review was collected as part of a promotion.] I love the sound of the ear buds. I found them to be a little difficult to be sure they were in the ear correctly but once in were comfortable. Easy tap controls. Great battery life- almost 11 hrs. The app on the phone gives you the ability to personalize the sound settings and more control over the operation of the ear buds. Love the ability to switch from noise canceling to ambient aware with just a tap on the ear bud.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune Buds 2: A Worthy Upgrade for Music Lovers
on February 4, 2025
Posted by: Andis73
from Hawaii Honolulu
[This review was collected as part of a promotion.] I previously had an older pair of JBL Tune Buds and liked them, but I was ready for an upgrade. I decided to try the JBL Tune Buds 2, and they’ve been a fantastic choice.
The sound quality is excellent, with deep bass and crisp highs. The Spatial Audio enhances the listening experience, making music and movies more immersive. They fit comfortably, and while they can loosen a bit if I move around a lot, a quick adjustment keeps them secure.
The touch controls take a little practice, but I found them really convenient once I got used to them. I like being able to pause music, adjust volume, and control noise cancellation with just a tap, no need to reach for my phone.
The Adaptive Noise Cancelling works surprisingly well for earbuds. While it doesn’t block everything like over-ear headphones, it definitely reduces background noise, making calls and music much clearer.
Battery life is another big plus. I’ve never run them down entirely in one day. A quick charge in the case keeps them powered up, so they’re always ready to go.
Overall, the JBL Tune Buds 2 is a great upgrade. It offers solid sound, effective noise cancellation, and long battery life, all at a reasonable price. I highly recommend it!
The sound quality is excellent, with deep bass and crisp highs. The Spatial Audio enhances the listening experience, making music and movies more immersive. They fit comfortably, and while they can loosen a bit if I move around a lot, a quick adjustment keeps them secure.
The touch controls take a little practice, but I found them really convenient once I got used to them. I like being able to pause music, adjust volume, and control noise cancellation with just a tap, no need to reach for my phone.
The Adaptive Noise Cancelling works surprisingly well for earbuds. While it doesn’t block everything like over-ear headphones, it definitely reduces background noise, making calls and music much clearer.
Battery life is another big plus. I’ve never run them down entirely in one day. A quick charge in the case keeps them powered up, so they’re always ready to go.
Overall, the JBL Tune Buds 2 is a great upgrade. It offers solid sound, effective noise cancellation, and long battery life, all at a reasonable price. I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Big Sound, Strong ANC, and Great Value
on February 5, 2025
Posted by: Harish22
from CA
[This review was collected as part of a promotion.] The JBL Tune Buds 2 are standout true wireless earbuds, ideal for anyone who loves deep bass and solid noise cancellation without spending a fortune. They offer impressive sound quality for their price, with powerful lows, balanced mids, and sharp highs, making them great for everything from music to podcasts.
Designed to be lightweight and comfortable, they’re easy to wear for extended periods. However, some users might struggle to get a perfect fit, which can affect the effectiveness of the noise cancellation. While the active noise cancellation (ANC) isn’t quite at the level of premium brands like Sony or Bose, it does a good job of reducing background noise like chatter or light traffic.
Battery life is a major plus, delivering around 11 hours of playtime on a single charge, with extra power from the charging case—perfect for long days on the go. The Bluetooth connection is reliable, and the multipoint feature makes it easy to switch between devices like your phone and laptop.
The JBL Headphones app adds extra value, letting you fine-tune the EQ settings and adjust noise-canceling levels to your preference.
All in all, if you’re looking for earbuds with great sound, dependable battery life, and effective ANC without a hefty price tag, the Tune Buds 2 are a strong choice. Just make sure to find the right fit to get the best performance.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune Buds 2 are a solid performer!
on February 6, 2025
Posted by: Steven S
from Atlanta, GA
[This review was collected as part of a promotion.] I recently switched to the JBL Tune Buds 2, and they have transformed my listening experience. Connecting the JBL Tune Buds 2 to my phone was a breeze. They pair quickly and maintain a stable connection without any hassle. They instantly showed up in my JBL app and from there I was able to tweak eq settings which even offered a “Extreme Bass” setting which was definitely extreme. I setup touch/tap controls for both music as well as calls.
Charging & Battery Life: One of the most impressive features is the fast charging and long battery life. With my previous earbuds, I had to charge them every night. Now, I can go days without worrying about battery depletion. The fast-charging capability is a game-changer—around 10-20 minutes of charge, and I'm good to go for hours.
Comfort & Fit: These earbuds are perfect for gym enthusiasts like me. They come with 3 different ear tip sizes for a custom fit. I don't have to constantly adjust them during workouts. They stay put through intense exercises and don't cause any discomfort.
Sound Quality: The sound quality is what truly sets these guys apart. These earbuds boast spatial sound as well as pure bass and offer a rich, deep bass and crystal-clear audio, making my music and calls sound fantastic. The noise-canceling feature is top-notch, effectively blocking out ambient noise and letting me immerse myself in the music. There is also “Ambient Aware” mode so you can hear what’s going on around you while listening to your music as well as “Talk Thru” which not only lowers music very low but amplifies your ambient sounds for conversation.
If you are in the fence for a well rounded earbud without breaking the bank, pull the trigger on these. They are solid performers, built like a tank and have thunderous bass for their portability.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Superior Sound, Comfort and Noise Cancellation
on February 7, 2025
Posted by: huancayo
from Pleasant Grove, Utah
[This review was collected as part of a promotion.] As expected with JBL audio products, the sound quality of these Tune Buds 2 is superb — full, clear and well balanced with crisp highs, natural mids and proportional bass at all volume levels. There’s no artificial “hyper” bass like some cheap brands use to fake a big sound at the expense of true sound quality. Even better, you can use the companion JBL Headphones app to create a custom EQ profile that totally suits your listening preference. I was especially impressed by the “Personi-Fi” hearing profile test conducted by the app on setup. It really did a great job of analyzing the weak points in my hearing profile and applying automatic adjustments to compensate. In my case, some of the higher frequencies were re-shaped and emphasized in a way that really enhances the audio quality in the frequency ranges where I have some hearing loss, making the whole listening experience quite improved and personalized.
Added noise canceling really makes a difference in creating a pristine listening experience. When activated, my surroundings virtually disappear allowing me to more deeply experience my favorite music in minute detail. I find noise canceling is most effective at canceling steady droning sounds, like fans and engine noises. For times when sound isolation is not desired or would compromise safety, I can change modes to "Ambient Aware" and the earbuds will actively blend the environmental sound with my audio allowing me to stay connected with my surroundings. I find this useful for outdoor exercise or public shopping where ambient awareness is necessary for safety and courtesy.
These earbuds are very comfortable and stay in well. I found the pre-installed medium sized tips to be just right for my comfort, and I have worn them for many hours at a time with no fatigue. Some people report they prefer earbuds with a stem for staying in place better, but I have no problem with these “dot” style earbuds staying in place very well. The touch controls are easy to navigate once you get the hang of the single-tap, multi-tap, and long-tap gestures, and the touch controls can be further customized with the JBL Headphones app to suit your preferences. I find the larger flat surface of this design also creates a more ample touch surface that is easier to trigger than stem earbuds. This makes the touch controls less fickle and more pleasant to use.
Phone call audio quality is excellent, and people I call tell me that the outgoing audio is clear and natural sounding. I have other earbuds where the microphone quality seems a bit compromised and the sound quality is a bit "off”. But these Tune Buds 2 appear to have really risen to the next level with outstanding microphone quality.
As stated, sound quality is where these earbuds shine, and overall, I’m thrilled with my new JBL Tune Buds 2 noise cancelling earbuds and find my music enjoyment has been taken to a new level. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting jbl.com