Customer reviews from jbl.com
JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Average customer rating
3.8
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
24
4 Stars
7
3 Stars
8
2 Stars
5
1 Star
6
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for JBL - Tune Buds 2 - True Wireless Noise Cancelling Earbuds Spatial Sound and Smart Ambient Technology, 6 mics for Perfec - Teal
Customer Rating
3
Great but...
on November 13, 2025
Posted by: RADGIRL78
from Alpine, California
3 stars because they don't read my text messages- otherwise ☆ The sound when talking to someone is a little off at times but over all great for comfort, watching movies, and listening to music.
Response from jbl.comBy Customer Support, November 13, 2025
Thank you for sharing your experience with the JBL Tune Buds 2. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.
Written by a customer while visiting jbl.com
Customer Rating
3
Not noise cancelling
on November 28, 2025
Posted by: Bart3193
from Colorado
I bought these because my AirPods are static-y after many use and I was in the airport and needed something. I spent twice as much as what they are going for on site. But I needed noise cancelling due to prop plane. They are not noise cancelling unless you have your music cranked up. Terrible. And they don’t fit easily in my ears.
Response from jbl.comBy Customer Support, November 30, 2025
Thanks for your feedback. Our JBL Tune Buds 2 TWS feature noise cancellation designed to help reduce background noise, such as airplane sounds. However, they may not completely eliminate very loud or high-pitched noises, as these can be more challenging to filter out. We'll make sure your feedback gets to the right team, and let us know if you have other questions in the future.
Written by a customer while visiting jbl.com
Customer Rating
2
Won’t stay in ears
on December 1, 2025
Posted by: Me again
Also because this is my second review, the pods will not stay in my ears. Do you know what it’s like for a black pod to drop on a dark floor in an airplane? Almost impossible to find. JBL no need to reply because you can you responses the same to every review.
Response from jbl.comBy Customer Support, December 3, 2025
We appreciate your feedback. Our JBL Tune Buds come with three different sets of ear tips designed to help ensure a comfortable and secure fit. I recommend trying out each set to find the one that fits your ears best. Alternatively, you can explore third-party ear tips that may provide a better fit for you. If you need more assistance, please reach out to our support team directly. We’re here to help!
Written by a customer while visiting jbl.com
Customer Rating
1
Falling out constantly
on December 29, 2025
Posted by: Preston P J
Bought two pairs about half a year ago one for myself one as a gift. Both of us got the same issues with ergonomics of the earbuds, constantly falling out, tried all three silicone mounts depending on the size but that didn't solve anything. Earbuds are too heavy and are not fitting snug in the ear. Impossible to run with them, walk or even listen to music while eating. The only possible use is while working with computer and sitting totally still.
Response from jbl.comBy Customer Support, December 29, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Does It Again!
on February 4, 2025
Posted by: LLEVERYDAY
from St. Louis, MO
[This review was collected as part of a promotion.] JBL does it again! They sound amazing! The ability to tune them to your liking using the JBL Headphone app is awesome. They are the best fit of any earbud that I've ever used. The bluetooth connects lightening fast every time and the battery lasts a very long time! I would recommend to anyone looking for a new pair of buds for daily use on calls, video conferencing, listening to music, or watching your favorite tv show. They're even great to use when it's time to wind down and relax. You can listen to the built in relaxation sounds, set a timer, and go off to la la land lol. Two thumbs up if you ask me!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune Buds 2!
on February 10, 2025
Posted by: DonH
from Medford, Oregon
[This review was collected as part of a promotion.] I got these earbuds to wear to work and while working out etc. I chose these because of their features and small size. They don’t get in the way of my bike helmet but they’re easy to get to when you need to use the tap control features. The JBL Headphones App allows adjustments and personalization for music playback and making phone calls. After I chose the correct size ear tips I had no problem keeping them comfortably in my ears and naturally block out ambient noise. The active noise cancelling works very well too. It will allow music only, or music and outside sounds like voices, or only outside sounds so you don’t have to take them off when you want to talk to someone. The sound is excellent as you’d expect from JBL. Full deep bass, clear mids, and nice crispy treble. Sending and receiving clear stereo phone calls is simple too. Battery life is great. I can use them all through my shift at work with no problem and after a quick boost from the charging case, I can use them all day. Nice work JBL! I highly recommend these earbuds!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love these Tune Buds 2
on February 3, 2025
Posted by: loon1961
from Canton, Michigan
[This review was collected as part of a promotion.] I love the sound of the ear buds. I found them to be a little difficult to be sure they were in the ear correctly but once in were comfortable. Easy tap controls. Great battery life- almost 11 hrs. The app on the phone gives you the ability to personalize the sound settings and more control over the operation of the ear buds. Love the ability to switch from noise canceling to ambient aware with just a tap on the ear bud.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune Buds 2 are a solid performer!
on February 6, 2025
Posted by: Steven S
from Atlanta, GA
[This review was collected as part of a promotion.] I recently switched to the JBL Tune Buds 2, and they have transformed my listening experience. Connecting the JBL Tune Buds 2 to my phone was a breeze. They pair quickly and maintain a stable connection without any hassle. They instantly showed up in my JBL app and from there I was able to tweak eq settings which even offered a “Extreme Bass” setting which was definitely extreme. I setup touch/tap controls for both music as well as calls.
Charging & Battery Life: One of the most impressive features is the fast charging and long battery life. With my previous earbuds, I had to charge them every night. Now, I can go days without worrying about battery depletion. The fast-charging capability is a game-changer—around 10-20 minutes of charge, and I'm good to go for hours.
Comfort & Fit: These earbuds are perfect for gym enthusiasts like me. They come with 3 different ear tip sizes for a custom fit. I don't have to constantly adjust them during workouts. They stay put through intense exercises and don't cause any discomfort.
Sound Quality: The sound quality is what truly sets these guys apart. These earbuds boast spatial sound as well as pure bass and offer a rich, deep bass and crystal-clear audio, making my music and calls sound fantastic. The noise-canceling feature is top-notch, effectively blocking out ambient noise and letting me immerse myself in the music. There is also “Ambient Aware” mode so you can hear what’s going on around you while listening to your music as well as “Talk Thru” which not only lowers music very low but amplifies your ambient sounds for conversation.
If you are in the fence for a well rounded earbud without breaking the bank, pull the trigger on these. They are solid performers, built like a tank and have thunderous bass for their portability.
I would recommend this to a friend!
Written by a customer while visiting jbl.com