Customer reviews from jbl.com
JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - 2025 - White
Average customer rating
3.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
27
4 Stars
11
3 Stars
4
2 Stars
4
1 Star
17
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - 2025 - White
Customer Rating
4
Love these earbuds overall
on February 27, 2025
Posted by: ddj247
from Chicago, IL.
[This review was collected as part of a promotion.] I was thoroughly impressed with the JBL Tune Flex 2’s packaging. Everything was incredibly easy to unpack. I’ve been using these earbuds for a while now, and I’m genuinely impressed. I particularly loved how intuitive the touch controls on the earpieces were. I didn’t even need to read the instructions, and I hadn’t even opened the app yet, but I quickly got the hang of them. It was incredibly easy to learn by simply tapping on them. Eventually, I ventured over to the app, and I was delighted by how user-friendly and customizable the Tune Flex earbuds are. The app offers a wide range of options, and I have nothing negative to say about it.
The case is compact and convenient, but I’m a bit concerned about dropping it, so I might consider using a silicone case to protect it. Taking the earbuds in and out was a bit challenging at times due to my large, chubby fingers. Occasionally, it became a bit of a hassle.
The earbuds themselves feel comfortable and durable. They were a perfect fit right out of the box. I tried the different tips, but they fit exactly as they came.
In terms of sound quality, I thought they were quite decent. However, I wish they were a bit louder and had better overall sound. But considering the value for money, I have no complaints.
Moving on to the case, I must say, it’s exceptionally well-designed. I appreciate all the little details they’ve incorporated into it. One thing I particularly enjoyed was listening to my podcast while taking walks or doing other activities. The vocals and voices sounded incredibly clear and immersive. However, I wish the sound could be more customizable.
Overall, I’m pleased with this product from JBL. I’m glad I have these earbuds in my possession.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great noise cancellation
on February 27, 2025
Posted by: Nelly_Nel
from Philadelphia, PA
[This review was collected as part of a promotion.] These earbuds are really good. The cancellation of the outside noise is incredible. The sound quality is great too. The only thing I didn’t like is how they feel in my ears. Although they fit, I don’t find them too comfortable. It could be me, since my brother said they’re comfortable. Other than that, I have no complaints. JBL rarely disappoints me
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super earbuds!
on February 23, 2025
Posted by: Khuth
from Indiana
[This review was collected as part of a promotion.] These are great earbuds. The sound quality is really good and I like the noise canceling and ambient features. The setup and connectivity was easy and I find them to have a long lasting charge. They come with multiple size ear tips, for a snug fit. Using the app to switch between volume and listening modes is easy. I will use these earbuds a ton!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
If you want base these are it!
on February 23, 2025
Posted by: Meghan
from Dallas, TX
[This review was collected as part of a promotion.] These earbuds are next level in sound quality. They have enough bass to rattle my brain while still being super clear. I was able to hear individual instruments and sounds regardless of the volume level. I love that they came with 4 different tip options so I have choices of what is most comfortable in my ears.
Also a minor detail but I really appreciate that the case is flat on the back as I regularly put the case in my pocket. The flat back is more comfortable in my pocket than other earbud cases I’ve had. The downside is that I find it a little tricky to remove the earbuds from the case.
Also a minor detail but I really appreciate that the case is flat on the back as I regularly put the case in my pocket. The flat back is more comfortable in my pocket than other earbud cases I’ve had. The downside is that I find it a little tricky to remove the earbuds from the case.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound, great connectivity, OK ANC and fit
on February 21, 2025
Posted by: benrudolph
from Colorado
[This review was collected as part of a promotion.] I am always looking to add to my collection of earbuds or headphones. You can say it's an obsession of mine. With the Tune Flex I had expected a decent experience along with the signature JBL sound. They definitely delivered on the sound but lacked in other areas for me. Here is a breakdown of what I liked and what I didn't like.
Likes:
* The sound quality
* Connectivity to my Windows 10/11 laptops
* Battery life
* Charging speed
* Multi-point connection
* Find my buds
* Color
* The sound quality
* Connectivity to my Windows 10/11 laptops
* Battery life
* Charging speed
* Multi-point connection
* Find my buds
* Color
From my experience the sound was best at a lower setting and not maxed out. Bass was punchy like most JBL products. Which can lend itself to a muddier sound, but nothing adjusting the EQ can't fix. I do like the inclusion of an app that allows fine tuning of the sound and creating custom EQ settings. Connectivity was definitely a snap on my Windows laptops. Opened the case and bam! Windows asked if I wanted to connect to the Tune Flex. I have an iPhone so no Fast Pair or MS Swift Pair but that's on Apple. But no issues connecting to my iPhone. And once connected you can use the JBL Headphones app to customize your EQ, ambient control, ear tip settings and a bunch more settings to make your experience the best for you. Battery life has been really good. I don't use them all of the time but one day I constantly used them for calls at work. And never had to charge that day since I would pop them back into the case when I wasn't using. When I did charge, it was really fast. Going from 55% to around 100% in 10min. Multi-point connection was a breeze to use and great in use. I could take work calls from my laptop and then listen to music from my phone. Very handy feature for someone that works from home. I did like the Find my buds feature in the app but wish there was an option for the case. Currently the buds have to be outside of the case to use this feature. Which is great if you sat down a bud or both and forgot where you left them. Not so great if you have them in the case and lost that. Another like for me was the color. Yes, it is just black, but for me that was a change from your white ear buds.
Dislikes:
* Comfort
* Noise Cancelling
* Changing tips
* Touch controls
* Comfort
* Noise Cancelling
* Changing tips
* Touch controls
Now I will start with these are not deal breakers for me. More annoyances that I eventually got use to over time. But first was comfort. It took trying all of the included tips and adjusting several times before they didn't make my ears sore after extended use. Though my ears would still get sore after several hours of use. Noise cancelling was decent for the price point. But ambient aware was pretty disappointing. I felt like I could only differentiate between the two if the ambient sound was really loud. But knowing it was adaptive noise cancelling I didn't expect the best noise cancelling experience. Changing the ear tips was a bit of a pain at first. It felt as if I was going to tear or rip them. I wish there was better instructions on how to change these out. But once I got the hang of it, the process was easy. And last was touch controls. Remembering how to do all of the gestures was a bit daunting. Luckily the app has you covered there. And the touch is a bit sensitive. So while you are putting them on you are bound to change the ANC setting several times or pause/play your music. But once I got better at handling them and putting them in my ear it became less of a problem. One last oddity was the placement of the buds in the case. When I take them out, I expected to insert them with the tips pointing inwards. But I had to rotate them in my fingers and the tips point out. Just felt odd and took getting use to.
Overall, I do enjoy them, but they will not be my EDC buds. They will be my dedicated desk/work buds for taking calls and listening to music while I work when needed.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound, Comfy Fit, and Solid Noise Cancellati
on February 21, 2025
Posted by: Films
from Charlotte, nc
[This review was collected as part of a promotion.] The JBL Tune Flex 2 is a solid choice for everyday listening. The sound is clear and bass is deep, making music and calls enjoyable. Noise cancellation works well, but you can also switch to ambient mode to hear what’s around you. They’re lightweight and comfortable, great for all-day wear. Water resistance makes them safe for workouts or rainy days. Battery life is strong, with up to 8 hours per charge (32 hours with the case). Call quality is decent but could be better in loud places. Overall, a great, budget-friendly option with JBL’s signature sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
These ear buds really do it all
on February 20, 2025
Posted by: Brian K
from Fort Worth, Texas
[This review was collected as part of a promotion.] These ear buds really do it all. The first thing I noticed is all the "extras" you get with it. It comes with several cushions for different uses. From XS for more of an open feeling to S/M/L for more sealing. I've never seen this before but there's also a small holder for an extra pair of cushions. It has Adaptive noise canceling and I recommend downloading the app for more adjustments. The sounds is amazing and the battery lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Design!
on February 18, 2025
Posted by: Neuty
from Scottsdale, AZ
[This review was collected as part of a promotion.] Sleek, innovative design. The comfort and support that these earbuds provide is truly remarkable for the price point. I would highly recommend these to anyone that is looking into getting a less expensive option than the other guys out there!
I would recommend this to a friend!
Written by a customer while visiting jbl.com