Customer reviews from jbl.com
JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
4.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
17
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
4
Pleasantly surprised with the JBL Tune Flex 2!
on February 28, 2025
Posted by: Kapil
from Boca Raton, FL
[This review was collected as part of a promotion.] I was eager to try the JBL Tune Flex 2 earphones because I work from home and frequently join virtual meetings online and my previous earphones were problematic when using with my meeting apps.
So I was hoping that these JBL Tune Flex 2's could replace my standard laptop earphones AND work well for my virtual meetings, with good audio quality, noise cancelation and mute controls.
The JBL Tune Flex 2's definitely delivered, and exceeded my expectations.
My personal experience with them was smooth from the start — I paired them with my laptop in seconds. As soon as I opened the charging case, the lights on the earphones began flashing and broadcasting the bluetooth signal allowing it to be detectable on my laptop. I expected good audio quality with good bass and decent noise cancellation, and in reality, they exceeded that. The sound quality had clean highs, and a deep, discernable bass that was not overbearing. It felt loud in my ears but when I removed them no one outside could hear anything, which was perfect. It felt like an immersive experience.
I did a few test calls and meetings, and the feedback from the other end was great - they said my audio came in loud and clear to them and they didn't have any problems hearing me. Touching the ear buds allows it to toggle from noise cancelation mode, to ambient sounds mode. The feedback I've received from other callers on meetings say that they don't hear any background noise so this indicates to me that the feature is working.
I'll continue to use it for work as it's convenient and does what I need, and includes mute controls.
I did a few test calls and meetings, and the feedback from the other end was great - they said my audio came in loud and clear to them and they didn't have any problems hearing me. Touching the ear buds allows it to toggle from noise cancelation mode, to ambient sounds mode. The feedback I've received from other callers on meetings say that they don't hear any background noise so this indicates to me that the feature is working.
I'll continue to use it for work as it's convenient and does what I need, and includes mute controls.
One standout feature is how lightweight they are, making them perfect for travel, and I also love the sleek black design. The design feels sturdy and well-made, and I appreciated the flashing lights used to convey the different states. For me, these earphones added convenience with easy touch controls giving me more flexibility during meetings and calls.
They’ve also helped me focus better by tuning out distractions.
They’ve also helped me focus better by tuning out distractions.
My honest verdict? The JBL Tune Flex 2 earphones are a solid contender in the portable ear buds arena. They’d be perfect for any listener who appreciates high quality audio that JBL is known for and wants something better than standard wireless earphones.
There are convenient ear fitting attachments included to help make sure you have a snug fit, and includes a nice little holding case. One thing I had to get used to was avoiding accidentally touching the ear piece as it would change the modes on each touch.
For others considering these, I’d say give them a try.
There are convenient ear fitting attachments included to help make sure you have a snug fit, and includes a nice little holding case. One thing I had to get used to was avoiding accidentally touching the ear piece as it would change the modes on each touch.
For others considering these, I’d say give them a try.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Stay away.
on April 11, 2025
Posted by: Jobsite Jello
from Johnsburg, IL Walmart.
I bought these a couple months back. They have never been able to noise cancel. No matter if I try the app or the ear bud itself it will not noise cancel. Also the last couple days on the jobsite when ever there is contact between metal they get static. Drilling or even when my plier handles make contact. Would not recommend.
Response from jbl.comBy Customer Support, April 13, 2025
Thanks for your feedback. Our JBL Tune Flex 2 offers two ear tip sound modes, you can use open tips to stay aware of your surroundings or switch to sealing tips (in three sizes) for a snug fit and better passive noise cancelling. As for the static issue, you can try to reset it to isolate the problem. To reset, with both earbuds on and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
A Definitive Upgrade
on May 3, 2025
Posted by: BlueJ95
from Saint Louis, Missouri
Virtually everything good about the Tune Flex 1 has been retained and the flaws have been greatly improved. Connection points on the buds are easier to keep clean, the earpieces have rubber mesh to keep the actual screens on the speakers cleaner, and the size of the part that sticks out of the ear has been slightly reduced. I also LOVE the multi-device connection. It makes swapping between listening to my phone or my laptop beyond easy, thoughtless even! highly recommend the upgrade if you enjoyed the Tune Flex 1, or if you want quality sound and device fluidity.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound, full sound!
on May 19, 2025
Posted by: Jugs 81
I got these a couple of weeks ago. I'm not use to having the little stick hanging out my ear, but other than that these thing ROCK!
The bass is what you would expect from your kid's car. I listen to rock, country, little tractor rap...pretty much anything but classical. These make all sound great and loud!!
The bass is what you would expect from your kid's car. I listen to rock, country, little tractor rap...pretty much anything but classical. These make all sound great and loud!!
Written by a customer while visiting jbl.com
Customer Rating
3
Mid
on May 20, 2025
Posted by: RoeA
The noise canceling is decent.. otherwise just mid.
Very small case and falls out ear too easily.
Very small case and falls out ear too easily.
Response from jbl.comBy Customer Support, May 20, 2025
Thank you for your feedback. To achieve the best seal and secure fit with your JBL Tune Flex 2, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, feel free to contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
2
Not a fan
on June 6, 2025
Posted by: Emilyyyyyy
from Portland
Did not like. The earbuds fell out of my ears when i would talk or walk with them. 2 stars because the sound quality was good.
Response from jbl.comBy Customer Support, June 6, 2025
Thanks for your feedback. Our JBL Tune Flex 2 comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. We also recommend using the Check My Best Fit feature on our JBL Headphones App. This will help you determine if you are using the correct ear tip size and the positioning within the ear canal.
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound
on June 20, 2025
Posted by: Dnef
I love them. Sound quality is great. Only complaint is they don't get overly loud but that might be my hearing in general but I doubt it. You can't get overly far away from your device or they start to lose connection too.
Written by a customer while visiting jbl.com