Customer reviews from jbl.com
JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
4.3 out of 5
4.3
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
17
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
2
100%of customers recommend this product. 
(
24 out of 24
)
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Customer Reviews for JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
5 out of 5
5
Great Ear Buds for daily use and working out!
on February 9, 2025
Posted by: Riverninja21
from Glide Oregon 97470
[This review was collected as part of a promotion.] Personally my fav set earbuds for working in the garage and fishing with. Have to find the right ear piece to fit just right so they dont fall out in smaller ears. My wife had a hard time keeping thwm in her ears while working out, but I did not have issues at all. Great sound quality and depth of sound. Cancel out the outside noise or use 1 ear bud and make the charge last all day and stay aware. One of my favorite features , charge one bud while you listen to the other. Esp love using them fishing next to the highway, cancels out almost all noise while listen to podcast or music. Used one time qhile using chainsaw, cuts out most of the noise but hard to cancel out a Husky 570xp.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Surprising bass
on February 4, 2025
Posted by: late starter
from St Augustine, Florida
[This review was collected as part of a promotion.] I ran these ear buds through several listening situations.
Easily paired with my iPhone 15. Worked great listening to satellite radio while working out in my yard.
Paired with my iPad easily and sound was perfect and balanced. Surprised by how much bass is in the little buds!
Had a time trying to pair with my home computer but after some trying it paired. Tried them on some computer games, did great!
What I didn’t like was they are really hard to get out of the holder? The size of the case is great but could also be the issue.
Another issue was seating them in my ears? Putting them in your ears activated several different functions while trying to seat them? Also took several try’s with different tips to keep the left bud from falling out?
Would have gave it a 5* if it was easier to set up.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
ANOTHER LEVEL OF EARBUDS AND SOUND!!
on February 5, 2025
Posted by: Miguel C
from Kissimmee, Florida
[This review was collected as part of a promotion.] The JBL Tune Flex 2 is compact
very easy to connect via Bluetooth. The earbuds come with different ear tips and are comfortable to my ears. What I love the most is the spatial audio that gives you that immersive sound and the adaptive noise canceling. With the JBL headphones app, you can customize your Equalizer and use the talk through and ambient aware. The gestures each earbud can be customized also such as playback, pause, ambient sound control and call control, etc. They have extremely good sound with balanced mids and highs with the right amount of base that can be controlled if you want more. The calls are very clear. Video mode can be used if watching videos or movies. I like the voice prompts that tell you what settings you're on the earbuds. Sound level optimization is included with find my buds and relaxing sounds. 12 hours of playing time on the earbuds with 36 hours on the case with a total of 48 hours. The JBL Tune Flex 2 is at another level of earbuds and sound. I highly recommend them. The rating score is a 10. No cons.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
A fresh take on a well-known design
on February 1, 2025
Posted by: danngarsvt46
from Tucson Arizona
[This review was collected as part of a promotion.] The JBL Tune Flex 2 earbuds offer a comfortable fit with their well-known open ear design but addresses a significant Issue I had with the design. The open ear style of headphones never worked well for my ears and always lacked any sort of low frequencies or bass. The Tune Flex 2 come equipped with their sealing ear tips which eliminate this problem allowing me to fully enjoy the music and the capabilities of these earbuds. The ambient aware feature is great at keeping the outside world audible while still allowing for the sealing ear tips to be used. The active noise cancellation is also a welcome feature to eliminate any unwanted noise and helps keep the music sounding great at lower volumes. There is no need to blast the music anymore to try and mask the outside noise.
The design is lightweight and comfortable for long periods of listening. The touch controls are intuitive and responsive. The JBL Headphones app further enhances the user experience by providing comprehensive control and customization options. The overall sound from these earbuds is a little bass heavy but the app provides a fully adjustable equalizer and spacial audio to greatly improve the fullness and detail of any music. I was able to adjust the sound to perfectly fit my preferences. I love the JBL sound and frequently listen to Bass heavy music. The JBL Tune Flex 2 earbuds produce some of the most powerful deep bass I have ever heard from earbuds. Other earbuds usually leave me wanting more bass but not these.
The battery life has been exceptional. I have never had the earbuds run out of power after several hours of use. The charging case is also compact and durable ensuring convenient charging on the go. Call quality was also great. People on the other end of calls could hear me with no issues. The ability to tailor the design of the earbuds to each listener using the different style of ear tips sets them apart by making them comfortable to a wider audience.
In summary, the JBL Tune Flex 2 earbuds offer an immersive sound experience with a comprehensive set of features through the JBL Headphones app. They offer a comfortable design, ease of use, and provide exceptional performance throughout the day.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
These ear buds really do it all
on February 20, 2025
Posted by: Brian K
from Fort Worth, Texas
[This review was collected as part of a promotion.] These ear buds really do it all. The first thing I noticed is all the "extras" you get with it. It comes with several cushions for different uses. From XS for more of an open feeling to S/M/L for more sealing. I've never seen this before but there's also a small holder for an extra pair of cushions. It has Adaptive noise canceling and I recommend downloading the app for more adjustments. The sounds is amazing and the battery lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great sound, great connectivity, OK ANC and fit
on February 21, 2025
Posted by: benrudolph
from Colorado
[This review was collected as part of a promotion.] I am always looking to add to my collection of earbuds or headphones. You can say it's an obsession of mine. With the Tune Flex I had expected a decent experience along with the signature JBL sound. They definitely delivered on the sound but lacked in other areas for me. Here is a breakdown of what I liked and what I didn't like.
Likes:
* The sound quality
* Connectivity to my Windows 10/11 laptops
* Battery life
* Charging speed
* Multi-point connection
* Find my buds
* Color
From my experience the sound was best at a lower setting and not maxed out. Bass was punchy like most JBL products. Which can lend itself to a muddier sound, but nothing adjusting the EQ can't fix. I do like the inclusion of an app that allows fine tuning of the sound and creating custom EQ settings. Connectivity was definitely a snap on my Windows laptops. Opened the case and bam! Windows asked if I wanted to connect to the Tune Flex. I have an iPhone so no Fast Pair or MS Swift Pair but that's on Apple. But no issues connecting to my iPhone. And once connected you can use the JBL Headphones app to customize your EQ, ambient control, ear tip settings and a bunch more settings to make your experience the best for you. Battery life has been really good. I don't use them all of the time but one day I constantly used them for calls at work. And never had to charge that day since I would pop them back into the case when I wasn't using. When I did charge, it was really fast. Going from 55% to around 100% in 10min. Multi-point connection was a breeze to use and great in use. I could take work calls from my laptop and then listen to music from my phone. Very handy feature for someone that works from home. I did like the Find my buds feature in the app but wish there was an option for the case. Currently the buds have to be outside of the case to use this feature. Which is great if you sat down a bud or both and forgot where you left them. Not so great if you have them in the case and lost that. Another like for me was the color. Yes, it is just black, but for me that was a change from your white ear buds.
Dislikes:
* Comfort
* Noise Cancelling
* Changing tips
* Touch controls
Now I will start with these are not deal breakers for me. More annoyances that I eventually got use to over time. But first was comfort. It took trying all of the included tips and adjusting several times before they didn't make my ears sore after extended use. Though my ears would still get sore after several hours of use. Noise cancelling was decent for the price point. But ambient aware was pretty disappointing. I felt like I could only differentiate between the two if the ambient sound was really loud. But knowing it was adaptive noise cancelling I didn't expect the best noise cancelling experience. Changing the ear tips was a bit of a pain at first. It felt as if I was going to tear or rip them. I wish there was better instructions on how to change these out. But once I got the hang of it, the process was easy. And last was touch controls. Remembering how to do all of the gestures was a bit daunting. Luckily the app has you covered there. And the touch is a bit sensitive. So while you are putting them on you are bound to change the ANC setting several times or pause/play your music. But once I got better at handling them and putting them in my ear it became less of a problem. One last oddity was the placement of the buds in the case. When I take them out, I expected to insert them with the tips pointing inwards. But I had to rotate them in my fingers and the tips point out. Just felt odd and took getting use to.
Overall, I do enjoy them, but they will not be my EDC buds. They will be my dedicated desk/work buds for taking calls and listening to music while I work when needed.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
High quality product at a reasonable price!
on January 29, 2025
Posted by: dilahoot
from Portland, OR
[This review was collected as part of a promotion.] If you’re looking for this style of headphone and don’t want to spend a fortune, this is the product for you. It has all the features of its competitors at a fraction of the price and performs at the competitors’ level.
I usually shy away from headphones like this due to them never feeling secure in my ears, but with the available options for ear sizes I was able to find the right fit for me. The style is sleek and modern, with lights denoting battery charge and pairing status. I prefer this look to that of the competitors.
I tested the noise cancelling strength while grocery shopping in a very busy store in a major city. I was honestly very impressed with the results. I switched multiple times between noise cancelling and “ambient aware” features and the differences were stark. True to the name, I got a lot more “ambient” noises when in the latter mode, hearing other shoppers’ chatter and carts. When initializing the noise cancelling feature that all basically disappeared. I was also easily able to turn on TalkThru when checking out, allowing me to never have to remove an earphone the during the entire time shopping. The presses to the earphones to initiate these changes in modes are also very intuitive. The right earphone controls playback while the left controls the different modes. Taking a call is as easy as tapping either earphone once to initiate the call and again to hang up. They also have built in support for any AI assistants on your mobile devices.
I charged the case fully upon receiving these headphones and went grocery shopping, did multiple errands around the house, and used them for 4 full work days before the battery life dropped below 50%. Honestly, very impressive for what these headphones offer.
Finally, the app that comes with these is very useful for checking battery life, changing the EQ, and customizing the controls when tapping the earphones. It allows you to be as customized as you want OR as simple as you want.
I truly have nothing bad to say about these headphones. If you’re looking for an everyday headphone that utilizes your mobile device’s functions and can be used for work, leisure, and anything in between these are for you.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Fantastic Wireless Earbuds – A Must-Have!
on February 6, 2025
Posted by: Lacey
from Gig Harbor, WA
[This review was collected as part of a promotion.] I’ve been using these JBL Tune Flex 2 wireless earbuds for a while now, and I am seriously impressed. The sound quality is crystal clear, with a powerful bass that makes listening to music or podcasts an absolute pleasure. But what really stands out to me is the adaptive noise canceling. It’s so handy for tuning out distractions when I need focus, but the ambient aware mode is a game-changer for when I’m walking my dog or running on the road. I can still hear cars and people approaching, which makes me feel much safer.
One feature I didn’t know I needed until I had it is the TalkThru. It’s perfect for when I’m doing household chores or working out at the gym. I tend to misplace one earbud when I take it out and put it in my pocket or on the counter, but with the TalkThru feature, I can have an actual conversation without having to remove the earbuds. This might just be the solution to my lost earbuds problem! It’s hands down my favorite feature.
I’ve also received compliments during phone calls about how clear my voice sounds, which is a big plus for me. The ear tips that come with the earbuds help enhance the noise canceling ability, depending on whether you want a more isolated sound or to stay aware of your surroundings—both of which pair perfectly with the TalkThru feature.
The case is sleek and practical, it comes with a case to store the ear tips, although I did find it a little challenging to put them on at first.
The battery life is incredible, and the case also charges the earbuds, so I never have to worry about them running out. Pairing was super easy, and I love that they’re both dust and water resistant—especially living in the PNW where I run in the rain and work in dusty areas like my chicken coop.
Overall, these have been amazing earbuds, and I’ve been thoroughly impressed by their performance, versatility, and the thoughtful features. Highly recommend them to anyone looking for a solid pair of wireless earbuds!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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