Customer reviews from jbl.com
JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - Black
Average customer rating
4.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
17
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for JBL - Tune Flex 2 True Wireless Noise Cancelling Earbuds - Black
Customer Rating
5
Amazing Audio in Such a Small Package!
on February 13, 2025
Posted by: KassiMoon
from Yorktown, VA
[This review was collected as part of a promotion.] I've been using the JBL Tune Flex 2 earbuds for the last couple of weeks. I've been extremely impressed by how much sound and bass such a small pair of buds can generate. First of all, this pair of headphones come with both open ear tips and sealing ear tips, a charging cable, and the charging case. Going back to the ear tips, these allow for moving back and forth between full noise canceling with the sealed tips and using the open ear tips to stay aware of your surrounding noise. While working out, I tend to go with full noise canceling. I love that these earbuds are water resistant and tend to stay in place despite my movement. While at home, I mostly always use the open ear tips so I can hear the kids. Another amazing feature is the 6 mics for call quality. My mom has always hated how I sound on my phone calls, but since channeling my audio through these, she no longer complains. These headphones for the most part are great for me and my daily usage. The only real complaint is that on days that my husband likes to borrow them, the tiny earbuds are difficult for him to remove from the case with his larger fingers. Overall though I highly recommend and will be purchasing more for family!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great All-Around Earphones for Everyday Use
on February 16, 2025
Posted by: SPMTybee
from Tybee Island, GA
[This review was collected as part of a promotion.] The JBL Tune Flex 2 earphones are a great choice for anyone looking for an affordable pair of wireless earbuds that sound really good.
The earphones come with Open Ear Tips (size XS) installed, but JBL provides three sizes of Sealing Ear Tips that can easily be swapped on (make sure you choose the proper tips in the app for best sound). I switched to the Sealing tips and found the Tune Flex 2 to be very comfortable for extended wear. With the sealing tips, they stayed snug in my ears, ideal for anything but the most jarring movement-intensive activities.
In terms of sound, the Tune Flex 2 delivers the classic JBL sound profile (which I’ve been in love with since 1985) with deep bass and clear mids and highs. While it's not the most refined sound when compared with some of JBL’s higher-end models, it holds its own for casual listening and workouts. The earphones have a balanced sound, making them a great option for everyday use. I don’t think I would pick these out for traveling (cutting out the airplane drone) or critical listening, but I did find myself going back to them for my daily gym routines – I was able to listen to my music but wasn’t shut out from everyone and everything else. The combination of comfort and sound quality was perfect.
I got just over 8 hours of playtime on a single charge, and the fast-charging capabilities add a bit of convenience, letting you get a quick boost in case you’re in a rush. They come with Bluetooth 5.2 and pairing was simple. Call quality was on par with just about every other JBL earphone I have, which is to say pretty good.
One thing I really appreciate is the functionality and simplicity of the JBL Headphones app. It’s great - period. It makes tweaking the sound of the earphones simple. JBL engineers have done a fantastic job here.
The biggest problem I had was no matter what tips I tried or how much I tried to hold them in, I just couldn’t get them to seal in my ears, which leads to sub-optimal noise cancelation. Maybe I have oddly shaped inner ears, but I don’t have this problem with other JBL earphones. The other negative about that is that I can’t take advantage of JBL’s PersoniFi equalization. I do wish JBL could figure out a way to apply one PersonFi setting across multiple sets of headphones / earphones. The hearing loss in my left ear isn’t any different whether I’m using the Tune Flex 2, Reflect Flow Pro, or Tour One M2.
Overall, the JBL Tune Flex 2 is a solid option for those who want reliable sound quality, comfort, and battery life without breaking the bank. They're a great all-rounder for everyday use, workouts, or casual listening sessions, though if you’re looking for premium features or better noise cancellation, you might want to explore higher-tier models.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great Design!
on February 18, 2025
Posted by: Neuty
from Scottsdale, AZ
[This review was collected as part of a promotion.] Sleek, innovative design. The comfort and support that these earbuds provide is truly remarkable for the price point. I would highly recommend these to anyone that is looking into getting a less expensive option than the other guys out there!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound, Comfy Fit, and Solid Noise Cancellati
on February 21, 2025
Posted by: Films
from Charlotte, nc
[This review was collected as part of a promotion.] The JBL Tune Flex 2 is a solid choice for everyday listening. The sound is clear and bass is deep, making music and calls enjoyable. Noise cancellation works well, but you can also switch to ambient mode to hear what’s around you. They’re lightweight and comfortable, great for all-day wear. Water resistance makes them safe for workouts or rainy days. Battery life is strong, with up to 8 hours per charge (32 hours with the case). Call quality is decent but could be better in loud places. Overall, a great, budget-friendly option with JBL’s signature sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
If you want base these are it!
on February 23, 2025
Posted by: Meghan
from Dallas, TX
[This review was collected as part of a promotion.] These earbuds are next level in sound quality. They have enough bass to rattle my brain while still being super clear. I was able to hear individual instruments and sounds regardless of the volume level. I love that they came with 4 different tip options so I have choices of what is most comfortable in my ears.
Also a minor detail but I really appreciate that the case is flat on the back as I regularly put the case in my pocket. The flat back is more comfortable in my pocket than other earbud cases I’ve had. The downside is that I find it a little tricky to remove the earbuds from the case.
Also a minor detail but I really appreciate that the case is flat on the back as I regularly put the case in my pocket. The flat back is more comfortable in my pocket than other earbud cases I’ve had. The downside is that I find it a little tricky to remove the earbuds from the case.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super earbuds!
on February 23, 2025
Posted by: Khuth
from Indiana
[This review was collected as part of a promotion.] These are great earbuds. The sound quality is really good and I like the noise canceling and ambient features. The setup and connectivity was easy and I find them to have a long lasting charge. They come with multiple size ear tips, for a snug fit. Using the app to switch between volume and listening modes is easy. I will use these earbuds a ton!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great noise cancellation
on February 27, 2025
Posted by: Nelly_Nel
from Philadelphia, PA
[This review was collected as part of a promotion.] These earbuds are really good. The cancellation of the outside noise is incredible. The sound quality is great too. The only thing I didn’t like is how they feel in my ears. Although they fit, I don’t find them too comfortable. It could be me, since my brother said they’re comfortable. Other than that, I have no complaints. JBL rarely disappoints me
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Love these earbuds overall
on February 27, 2025
Posted by: ddj247
from Chicago, IL.
[This review was collected as part of a promotion.] I was thoroughly impressed with the JBL Tune Flex 2’s packaging. Everything was incredibly easy to unpack. I’ve been using these earbuds for a while now, and I’m genuinely impressed. I particularly loved how intuitive the touch controls on the earpieces were. I didn’t even need to read the instructions, and I hadn’t even opened the app yet, but I quickly got the hang of them. It was incredibly easy to learn by simply tapping on them. Eventually, I ventured over to the app, and I was delighted by how user-friendly and customizable the Tune Flex earbuds are. The app offers a wide range of options, and I have nothing negative to say about it.
The case is compact and convenient, but I’m a bit concerned about dropping it, so I might consider using a silicone case to protect it. Taking the earbuds in and out was a bit challenging at times due to my large, chubby fingers. Occasionally, it became a bit of a hassle.
The earbuds themselves feel comfortable and durable. They were a perfect fit right out of the box. I tried the different tips, but they fit exactly as they came.
In terms of sound quality, I thought they were quite decent. However, I wish they were a bit louder and had better overall sound. But considering the value for money, I have no complaints.
Moving on to the case, I must say, it’s exceptionally well-designed. I appreciate all the little details they’ve incorporated into it. One thing I particularly enjoyed was listening to my podcast while taking walks or doing other activities. The vocals and voices sounded incredibly clear and immersive. However, I wish the sound could be more customizable.
Overall, I’m pleased with this product from JBL. I’m glad I have these earbuds in my possession.
I would recommend this to a friend!
Written by a customer while visiting jbl.com