Customer reviews from defender-usa.com
Defender - AI POWERED 4K Guard Pro Wi-Fi 6 Plug-in Power Security Camera - White
Average customer rating
4.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
50
4 Stars
13
3 Stars
0
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
52 out of
53)
Customer Reviews for Defender - AI POWERED 4K Guard Pro Wi-Fi 6 Plug-in Power Security Camera - White
Posted by: Kennymike
from Georgia
Verified Purchase:Yes
Its great and has nice options that the other cameras didn't have. Easy to use and setup. It linked with my other defender 4MP camera. The only thing is that I have to view each camera separately I think because there different cameras but use the same software? Maybe the software engineers will incorporate this feature in the future.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Camper
Verified Purchase:Yes
I love both cameras and the quality is outstanding. Very easy to hook up and App was also easy to install. Instructions are very detailed and walk you through each step.
Written by a customer while visiting defender-usa.com
Posted by: Landon
from Hudson, ME
Gender:Male
Verified Purchase:Yes
Works Great. Love the light and siren. We’ve seen a decrease in shoplifting attempts at our hardware store since we installed this camera. Thanks again, Defender.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Rhass
from Kitchener, Ontario
Gender:Female
Verified Purchase:Yes
This is a great camera so far. The installation was a little difficult. The images are very clear.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Amazing camera!!
on January 4, 2022
Posted by: Rua H
from Kitchener
Gender:Female
I absolutely love the defender security camera. I set 1 inside my house and 1 outside of my house. It gives me maximum coverage to see EVERYTHING clearly. I love being able to use the microphone to talk to people outside or inside my home. It is easy to use, secure and it gets the job done. I would definitely recommend the defender cameras to everyone!
I would recommend this to a friend!
Response from defender-usa.comBy Cx, January 5, 2022
Hello Rua,
We're thrilled to hear that you absolutely love the cameras, And are utilizing one in your home and one outside. The two-way talk feature is a great way to be able to communicate with people inside and outside of your home when you're away from the property. Thank you for your wonderful 5-star review and your insightful feedback.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
We're thrilled to hear that you absolutely love the cameras, And are utilizing one in your home and one outside. The two-way talk feature is a great way to be able to communicate with people inside and outside of your home when you're away from the property. Thank you for your wonderful 5-star review and your insightful feedback.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just Wow!
on January 4, 2022
Posted by: S Ch
from Richton Park, IL
Gender:Male
Got this camera back in October and honestly I am very impressed with everything. The colour night vision, the quality, two way talk, just everything was to my expectations, and I am very critical.
If you want quality go with this cameras. Loving it.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello S CH,
Thank you so much for leaving a five-star review period we are thrilled to hear that you're impressed with everything from the colored night vision to the quality to the two-way talk. It's wonderful to hear that we've beat your expectations!
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you so much for leaving a five-star review period we are thrilled to hear that you're impressed with everything from the colored night vision to the quality to the two-way talk. It's wonderful to hear that we've beat your expectations!
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent product, App & playback options
on January 4, 2022
Posted by: Bryan N
from Maryland
Gender:Male
I was part of the Beta Trial and am so happy for that opportunity. The camera is far superior to previous Defender products. Similarly, the App is most excellent, especially when compared with Defenders previous App. Here are a few notes and potential areas for improvement: The App is not compatible with previous Defender cameras. The playback options are most excellent, but the sensitivity controls are a bit faulty sometimes, resulting in false positives. Specifically, the block out capacity doesn't quite work fully, resulting in notices from a flying flag, for instance. Finally, the audio quality and picture clarity are outstanding. We're quite happy with the system, and very much look forward to additional purchase options soon.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Bryan,
Thank you for being part of our beta trial period our customer feedback is so important to us. Thank you for your five-star review. The Guard camera does offer several different features over other models. Due to this, it does require a different app, Including the two-way talk feature. We love that you are enjoying the playback options, picture quality, and audio quality. If you're having any issues with false alerts, please reach out to our support team, we would be happy to ensure that you are getting the most from your cameras. We're thrilled to hear that you are looking forward to purchasing more cameras in the future.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Thank you for being part of our beta trial period our customer feedback is so important to us. Thank you for your five-star review. The Guard camera does offer several different features over other models. Due to this, it does require a different app, Including the two-way talk feature. We love that you are enjoying the playback options, picture quality, and audio quality. If you're having any issues with false alerts, please reach out to our support team, we would be happy to ensure that you are getting the most from your cameras. We're thrilled to hear that you are looking forward to purchasing more cameras in the future.
Thank you for choosing Defender to protect what matters most.
Best Regards,
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great home camera
on January 4, 2022
Posted by: Walter G
from Niagara-on-the-Lake, ON
Gender:Male
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy CX , January 5, 2022
Hello Walter, thank you for your five-star review. We're happy to hear that you find that it is a great camera for adding a Layer of protection to your home. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com