Customer reviews from defender-usa.com
Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 3 Pack - White
Average customer rating
4.9
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
42
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
39 out of
40)
Customer Reviews for Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 3 Pack - White
Customer Rating
5
Great Product!
on February 15, 2023
Posted by: Alexandra D
from Niagara, Ont
Gender:Female
I had an amazing experience with Defender. Shipping was super quick and setting up the camera was simple. Getting it connected to the app only took me a few minutes. The customer service was outstanding, and the product was exactly what I was looking for. It even has a motion tracking feature, pretty cool! I would highly recommend this purchase.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 16, 2023
Hello, Thank you for your wonderful review! We are happy to hear it arrived quickly, and connecting was easy. We are thrilled to hear you loved the Customer Service, as your feedback is very important to us at Defender. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Worth it!
on February 16, 2023
Posted by: Patty H
from NOTL
Gender:Female
It's easy to install and has all the features I need. I use it to watch my cats cause it follows them and the tracking works pretty well. Night Vision works fine with the spotlight. I sometimes turn it off cause I do not want to scare my cats. The infrared night vision is still clear without the light. Installation is easy, and the app goes smoothly. I like this product and will recommend it to people who need it.
Internal Tester | Patty | Defender
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 20, 2023
Hi Patty! Thank you for taking the time to leave this great review! We love that you are able to track your cats with the PTZ feature and we would appreciate you telling your friends and family your experience with the Guard Pro PTZ 2K WIFI camera. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
BEST PTZ CAMERA EVER!!!
on February 16, 2023
Posted by: Chao G
from Markham, ON
Gender:Male
I set up this camera in front of my garage so that I can monitor my driveway. The installation process is rather easy with the comprehensive QSG. Paring process is pretty straightforward too: Open the app, turn on the camera, scan the QR code, then you are all set!! Both the day and night view is of high quality. What I like most about this product is the human detection which allows me to cover my entire driveway and front yard. With PTZ function, whenever someone walks to my house, the camera keeps tracking accurately and giving notification in time. It really gives you peace of mind. GREAT PTZ camera ever!!!Highly recommended!!
Internal Tester | Charles G | Defender
Internal Tester | Charles G | Defender
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 20, 2023
Hi Charles! Thank you for taking the time to leave this amazing review for the Guard Pro PTZ WIFI camera. We love that you are enjoying the great new tracking feature and human detection. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
on February 17, 2023
Posted by: Tom W
from Niagara Falls, ON
Very easy to set up, just follow the onscreen prompts and you can have it going within minutes!
Camera and image quality are outstanding. Pan/tilt and human tracking are great features to keep an eye on the whole area without purchasing multiple cameras.
Camera and image quality are outstanding. Pan/tilt and human tracking are great features to keep an eye on the whole area without purchasing multiple cameras.
Internal Tester | Tom | Defender
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 20, 2023
Hi Tom! Thank you for taking the time to review the Guard Pro PTZ WIFI camera. We are so glad to hear you are happy with easy set up and clear 2K resolution. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Set-up
on February 17, 2023
Posted by: Internal Tester Evan
from NOTL
I already have the Guard Pro cameras in my house and with the addition of the Guard Pro PTZ, it has been super helpful for me to keep an eye on my sick puppy! It has given peace of mind my whole family. It was a quick set up and I really enjoy the new PTZ feature. The color night vision with the spotlight feature is a great deterrent. Internal Tester | Evan | Defender
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 20, 2023
Hi Evan! Thank you for taking the time to review the Guard Pro PTZ camera. We are so glad to hear you are happy with PTZ feature to watch your family and puppy dog! Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Guard pro PTZ 2K QHD 360
on February 20, 2023
Posted by: Anonymous
from St Catharines
Cool camera! I have been looking for a dome camera and came across this one from Defender. I love everything about it. Color night vision and great PTZ function. I didn't know that it had motion tracking too which I absolutely loved! I was considering buying a second one because one corner of my home isn't in the cameras field of view but then I noticed my camera was moving and it literally tracked the person walking in front of my home. This camera is great! By the way, I had another Defender camera that I had for over 10 years and this is a great upgrade!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 21, 2023
Hello, Thank you for your wonderful review and for being a loyal Defender Customer. We are thrilled to hear you love the camera's features from color night vision to PTZ! Motion tracking is such a cool new feature to be able to capture the whole picture. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what we wanted!
on February 21, 2023
Posted by: Lindsay B
from St. Catharines, ON
Gender:Female
The Defender was the perfect camera to cover the front of our house - it can see the front door, all the way over to cover our driveway, and tracks any movement it sees. Set up was easy which is great because we didn’t want to run any wires through our home. We have been talking about adding a camera to the front of our house for a while now, this was just what we wanted and needed!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello, We are happy to hear that the Guard Pro PTZ was the perfect camera for you and that you love how it tracks movement. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love how is cover a wide ranged area
on February 21, 2023
Posted by: Jahmeiliah w
from Ontario Canada
Gender:Female
This camera covers my entire living room dining room and part of my kitchen, Easy and quick prompt set up and my favorite feature the color night vision. Love the the two way talk which I use alot to talk to my kids as im always on the run. It keep track of my cat's movement so I can keep an eye on her and my bird. I Would highly recommend this camera its awsome.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello, Thank you for your 5-star review! We are happy to hear the camera covers such a large area for you, and that you love the two-way talk feature! It is a great way to keep an eye on kids and pets. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com