Customer reviews from defender-usa.com
Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 3 Pack - White
Average customer rating
4.9
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
42
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
39 out of
40)
Customer Reviews for Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 3 Pack - White
Posted by: PMaltais
from Saguenay, Qc
Verified Purchase:Yes
I have 2 from a previous version and this one really makes a huge difference in detecting things. It makes the difference between a living being, a vehicle or simply the wind that moves things. In addition, with the 2 cameras, one of which does not move, we obtain a beautiful coverage of the space. The only thing i would add would be a rechargeable battery in case of power failure.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Cowgirl
from Mulberry, IN
Verified Purchase:Yes
Have used the camera for about two weeks. Nice pictures. Only suggestion is to make the pig tail waterproof cable a little longer. It is only about 18 inches long. If it were 3 feet it would be much better to get thru eaves or openings. Otherwise, I like it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: TM2024
from Midland, Michigan
Verified Purchase:Yes
I have installed 3 out of the four cameras already and I'm very satisfied with their performance. Setup was fairly straightforward, following the instructions included in the packaging. I'm most impressed with the clarity of the pictures and videos and the ability to zoom in for a closer look. You can set a home position for each camera, so it will detect motion coming from a specific direction. You can also manually pan the camera to scan your property in real time wherever you might be. The infrared feature works well when it's dark with reasonable picture quality. We've tested the listen and talk feature, and it has worked well. The alarm siren isn't very loud, at least outdoors, but that feature isn't critical for our use. I like that I can save copies of the pics and videos on my phone. My wife also downloaded the app and has access to viewing as well. One camera has lost it's orientation a couple of times, but this can be corrected by restarting the device from within the camera settings menu. If it continues to happen, I will contact Defender. If I had known these cameras had all of this functionality, I would have bought them sooner.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: MarkTx
from El Paso Texas
Verified Purchase:Yes
I have 8 defender cameras outside my home. The guard pro ptz 2k qhd 360 are great! The way they track is great!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Chea
from Ohio
Verified Purchase:Yes
I like the ability to pan around to see what is going one. However, the tracking of a person does not work that well. I am waiting for feedback from defender on the issue.
Written by a customer while visiting defender-usa.com
Posted by: Trapper
from Saskatchewan
Verified Purchase:Yes
Very very Easy to set up and very clear picture !!
Written by a customer while visiting defender-usa.com
Customer Rating
5
An amazing security camera!
on February 22, 2023
Posted by: Greg C
from Kitchener, Ontario
Gender:Male
I purchased the Guard Pro PTZ 2K camera recently and it is AMAZING!! The camera gives me the comfort and peace of mind I was looking for along with a beautiful design. The camera is sleek and rotates to give me control of what I’m viewing. I don’t have to purchase a 2nd camera to see other areas of my driveway. The vision is so clear and the night vision is impeccable! I can literally see EVERYTHING! The siren and sensor light is perfect to scare off people and animals. The app is very easy to use and I love the 2-way talking feature. Overall, this was a great purchase and I will recommend to all of my friends!
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 23, 2023
Hello Greg,
Thank you for your 5-star review. We are thrilled to hear you love the Guard Pro PTZ, and it brings you peace of mind. We are happy to hear you can see everything both day and night! Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Thank you for your 5-star review. We are thrilled to hear you love the Guard Pro PTZ, and it brings you peace of mind. We are happy to hear you can see everything both day and night! Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Garry
from St.John's NL.
Gender:Male
Verified Purchase:Yes
I think the unit seems to be pretty good . I did have trouble setting my time zone . That may be something simple I missed. No big deal . As with other Defender products not making it web based aswell is a game changer . Setting this up would be so much easier .It's not fully installed as weather prevents a easy install . I will know more then .
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 28, 2023
Hello Garry, Thank you for your 5-star review. We are happy to hear you like the system. Thank you for your feedback, I have passed this on to our Research and Development team as we are always looking to improve. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com