Customer reviews from defender-usa.com
Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 3 Pack - White
Average customer rating
4.9
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
41
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
38 out of
39)
Customer Reviews for Defender - AI POWERED Guard Pro 3K PLUS Dual Lens PTZ Wi-Fi 6 Plug-in Security Camera with 64 GB SD Card - 3 Pack - White
Posted by: DIDIANN
from Colby
Gender:Female
Verified Purchase:Yes
The camera has excellent picture and it does everything it's suppose to. The reason I gave 4 stars is because you can hear the gears when the camera is following movement. The other thing is I was having issues connecting to my wi-fi. I had contacted the support team and they directed me by sending a YouTube link. The directions were not very clear after working on the connection for 3 hours that did not work. I finally decided to connect the camera to my router with an ethernet cable it only took 5 minutes to connect. This is definitely the easiest connection if your having a connection issue.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, March 13, 2023
Hello DIDIANN, Thank you for your honest review. We are happy to hear that you love the picture quality and features. Thank you for your feedback regarding the gears and the connection, I have passed this on to our Research team as we are always looking to improve. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: Noname
from Oklahoma
Verified Purchase:Yes
Works as advertised, pictures are better than expected.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, May 17, 2023
Hello Noname, Thank you for your review, we are happy to hear that the Guard Pro PTZ pictures have exceeded your expectations. Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: We5ties
from Fairfield, Iowa
Verified Purchase:Yes
These are my favorites so far!! This is the third style I’ve bought and these are so sophisticated and useful.
Response from defender-usa.comBy Defender, July 29, 2023
Hello Anonymous! Thank you for your 5-star review! We are thrilled to hear you love the system! Thank you for being a loyal customer! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Guard Pro PTZ. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Rich K
from Belleville, IL
Verified Purchase:Yes
Easy to install and easy to program I'm very pleased with this camera
I would recommend this to a friend!
Response from defender-usa.comBy Defender, August 4, 2023
Hello Anonymous! Thank you for your 5-star review! We are thrilled to hear you love the system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Guard Pro PTZ. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Loyal customer
from South Texas
Verified Purchase:Yes
They work great easy to install and they got a lot of features nice purchase
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: RCSJ
from North Carolina
Verified Purchase:Yes
Best working, best coverage, best quality from any camera system I’ve ever owned.
Written by a customer while visiting defender-usa.com
Posted by: PMaltais
from Saguenay, Qc
Verified Purchase:Yes
I have 2 from a previous version and this one really makes a huge difference in detecting things. It makes the difference between a living being, a vehicle or simply the wind that moves things. In addition, with the 2 cameras, one of which does not move, we obtain a beautiful coverage of the space. The only thing i would add would be a rechargeable battery in case of power failure.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: 06USA
from Pink Hill, North Carolina
Verified Purchase:Yes
Video is excellent. Coverage is great! Easy to set up and use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com