Customer reviews from defender-usa.com
Defender - AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System, 16 Metal Cameras, 2TB HDD - White
Average customer rating
4.6
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
61
4 Stars
30
3 Stars
0
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
75 out of
77)
Customer Reviews for Defender - AI POWERED Sentinel 4K Ultra HD Wired 16 Channel PoE NVR Security System, 16 Metal Cameras, 2TB HDD - White
Posted by: Aunt B
from DFW Texas
Verified Purchase:Yes
The system could have came with better quality Ethernet cables like cat 6. Also I would have loved to known that the nvr needs to be within 30ft from internet modem before I set all the cameras and wires up 95ft away from my internet modem. The last thing i don't care for is video playback is rather complicated. There is only pause and fast forward, no rewind to go back in case you want to watch something over again and you cannot zoom in on playback footage. The instruction manual is rather lacking in a lot of details. Very informative on setting it up with you phone, everything else isn't.
However, the picture quality is absolutely amazing
However, the picture quality is absolutely amazing
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Parkside Place
from Charleston, WV
Verified Purchase:Yes
Just what we needed, and works as advertised. Easy or installation and good quality
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: DICKIE YOUNGBLOOD
from ARKANSAS
Verified Purchase:Yes
SO FAR EVERYTHING IS WORKING GREAT! NO ISSUES! SO NICE TO HAVE EYES ON ALL OF MY PROPERTY!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: PKUD
from Virginia
Verified Purchase:Yes
Love it but.... The set up was simple. The quality so far, so good. The human detection is meh. It keeps telling me every 15 minutes the same tree is a human. Or the bucket in my yard is a human. Trying to figure out the human setting. I wish the scheduling was easier too. Not intuitive. I hope I can figure it out. Follow the YouTube on how to share access. It's wonky. But it works if you follow the video's guidance.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Dodum
from Florida
Verified Purchase:Yes
Clear video. Audio is subpar. The app closes down during playback. Would like to upgrade Defender product next time. Good value, however.
Written by a customer while visiting defender-usa.com
Customer Rating
4
When everything's running they're a perfect camera
on August 27, 2024
Posted by: Anonymous
from Loganville Georgia
Verified Purchase:Yes
They're excellent cameras you see good day or night excellent monitor I keep having troubles with cameras it's my second unit I had to buy your replace two cameras for me I bought another camera and another whole system Right now they're working fine excellent thank you
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Luziaf
from Toronto
Verified Purchase:Yes
The cat5 cables that came with the equipment is garbage and is not connectorized for 568A or B standard.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good value quality cameras but Settings limited.
on September 25, 2024
Posted by: JDG1
from Toronto ON
Verified Purchase:Yes
Good quality camera, easy to install. Design needs more flexibility to position anywhere and see image upright. Also gets a lot of false positive “human detection” even though we turned sensitivity to Low.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com