Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great picture, features, ease of set-up
on March 25, 2018
Posted by: kerryann900
from El Paso, TX
Length of ownership:1 year or longer
We bought this a year ago for my husband's gallery. He is a technophobe and refused to install it. I was intimidated as well. Then we found that if was not necessary for the gallery, but I wanted it as a cat cam :)
The system really is plug and play. I plugged in one camera (not using both right now), popped the memory card in, and then plugged in the monitor. Instant clear picture! I then downloaded the manual from the website and spent about an hour reading it and exploring the features. The manual offers super clear, easy to follow instructions. Within that hour I had figured out how to set today's date and time, how to record with motion activation or at specific days/times of day, alarm (if a cat, or anyone), walks in front of it, automatic reuse of storage area when tape is full, and how to review and delete recordings.
It is super user-friendly, and I'm extremely happy I finally got the guts to install it. I should have done this a year ago :)
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good buy
on March 25, 2018
Posted by: LadyBug68
from El Paso, Tx.
Gender:Female
Length of ownership:1 week
East to set up and very clear picture. love hoe it looks when u zoom on it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Install & use
on March 25, 2018
Posted by: GaryB
from Jackson, Ohio
Gender:Male
Length of ownership:3 months
Just got this unit installed, it was a gift for Christmas and was easy to install and easy to set up and use. Thought it would be hard for me(SENIOR CITIZEN) but was easy to do. Very happy so far with my gift.........
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up
on March 24, 2018
Posted by: Joe253
from Minneapolis, Mn.
Gender:Male
Length of ownership:1 week
It took one hour and it was working great.
Clear pictures and the intercom is a nice feature.
Great product.
Clear pictures and the intercom is a nice feature.
Great product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very nice unit.
on March 24, 2018
Posted by: LRJH
from Alberta, Canada.
Length of ownership:1 month
I've been using this for about two weeks now, and am very pleased. It was easy to set up, and works well. I was replacing an older Defender system that lasted more than fifteen years, so I am very familiar with the product. I was happy to see the new one seems to be even better quality. I miss not having the remote, but the buttons are almost as easy to use. I have the cameras outside, at quite some distance, and they work great. I've tested all the features now, and everything works as stated. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Phoenix M2 just what we needed!
on March 24, 2018
Posted by: Timt
from Louisville ky
Gender:Male
Length of ownership:1 week
Just bought this and very pleased. Worked perfect right out of the box.
Wanted a stand alone model with recording capabilities at an economical price.
This does it all! Monitor can be moved from room to room, great pics and video!
Thanks!
Wanted a stand alone model with recording capabilities at an economical price.
This does it all! Monitor can be moved from room to room, great pics and video!
Thanks!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
doing its job
on March 22, 2018
Posted by: Fishman71
from Little Rock. Ar
Gender:Male
Length of ownership:1 week
Hooked this up today and finally got the the picture I wanted. Seems to have a good picture in day light, hope it is this good at night.
Found that the control button for up,down was very loose and touchy. Instructions were very sparse
Found that the control button for up,down was very loose and touchy. Instructions were very sparse
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on March 21, 2018
Posted by: Boyd
Gender:Male
Length of ownership:1 week
I bought this yesterday and we already set it up. So easy! My husband and I are not overly savvy when it comes to this kind of thing, we are really impressed and would recommend this to anyone. Thank you for a great product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com