Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great Quality
on April 21, 2026
Posted by: Erica S
from NH
Purchased over a year ago. Picture quality has held up as well as both cameras. I like the monitor, set up is easy and its great for at home to monitor areas without logging into an app or tying up the TV.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
1
Don’t waste your money
on March 3, 2026
Posted by: Machelle B
from Kansas
I got it about three weeks ago. Piece of crap. I bought four cameras and one camera lasted a week and now it won’t record at all.
Written by a customer while visiting defender-usa.com
Customer Rating
1
Just very disappointed it could have been bette
on February 24, 2026
Posted by: Disappointed 1 2 3
from Dfg g just I o I f
I'm really disappointed in this system distance is not very clear to see unless you're close up you can't buy any optional cameras at rotate systems really not that good The Phoenix M2 be a really disappointed in it you're actually really highly disappointed in it I don't recommend buying it
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Almost a decade of flawless use
on December 3, 2025
Posted by: Rick M
from Barry county MI
I have an 8 yr old version of this system. Still works like day 1. Excellent night vision and daytime is perfect, clear, colorful. 2 way talk or just listen in. Get this set. I'm thinking I will upgrade now
Written by a customer while visiting defender-usa.com
Customer Rating
5
Quality. Great pics day an night.great playback
on November 23, 2025
Posted by: Roxanna B
from Wv
I bought these long ago an they are great .good quality. Great pictures. Day or nite. Highly recommend for purchase.
Written by a customer while visiting defender-usa.com
Posted by: CFR2025
from Ontario Canada
Verified Purchase:Yes
Perfect application for the secluded building. With no wifi available I’m confident it will help deter unwanted intruders.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Larry D
from Camano Island Wa
Verified Purchase:Yes
Exceptional system! Good quality video, easy to set up and simple controls.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: phyllia
from ontario canada
Verified Purchase:Yes
easy to install, screen is very clear, booklet could be a little bigger
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com