Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great system!
on April 1, 2018
Posted by: kerryann
from El Paso, TX
Length of ownership:6 months
We bought this a year ago for my husband's gallery. He is a technophobe and refused to install it. I was intimidated as well. Then we found that if was not necessary for the gallery, but I wanted it as a cat cam :)
The system really is plug and play. I plugged in one camera (not using both right now), popped the memory card in, and then plugged in the monitor. Instant clear picture! I then downloaded the manual from the website and spent about an hour reading it and exploring the features. The manual offers super clear, easy to follow instructions. Within that hour I had figured out how to set today's date and time, how to record with motion activation or at specific days/times of day, alarm (if a cat, or anyone), walks in front of it, automatic reuse of storage area when tape is full, and how to review and delete recordings.
It is super user-friendly, and I'm extremely happy I finally got the guts to install it. I should have done this a year ago :)
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great System! Easy setup and intuitive operation.
on April 1, 2018
Posted by: Centerhold
from Louisville, KY
Gender:Male
Length of ownership:1 week
We purchased this system to monitor activity around our RV. Setup was a breeze - as close to plug and play as you can get. Super value - I would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera system
on March 29, 2018
Posted by: Larry102
from Powell, Tn
Gender:Male
Length of ownership:1 week
Bought this camera system for monitoring my backyard and pool area. The installation was a breeze. The cameras are great. Still learning all the features and operation, but so far I could not expect anything better. The system is cost effective and the night vision, two way sound and picture quality are outstanding.
My only note is that some 2.4 KHz interference causes the signals to drop momentarily.
My only note is that some 2.4 KHz interference causes the signals to drop momentarily.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Camera
on March 29, 2018
Posted by: smurf
from tennessee
Length of ownership:1 month
I got this to camera to replace one that i lost in a divorce MUCH BETTER than the one she got. Love IT
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
High Quality Product
on March 28, 2018
Posted by: theclearview
from North Carolina
Gender:Male
Length of ownership:1 week
I purchased these cameras simply because of the reviews, they were very easy to install, and the monitor sits on my nightstand, where I have a total of 4 camera wireless monitors, and they do not interfere with each other at all, great signal, and video, I can see my vehicle better than the previous cameras I had, I like the customer service, and information listed about the product on the website that has full detail including what interferes with device, and how to obtain a good signal. they work very well, and I am pleased with the service, including how well they were packed for shipping with foam cushions inside preventing damage during shipment, Thanks Defender we can sleep better.......James
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Excellent unit for the price.
on March 27, 2018
Posted by: Walter
from San Clemente, California
Gender:Male
Length of ownership:6 months
Both Daniela and Suzanne did their best to solve my problem. My two camera unit works non stop. My four camera unit has been performing just as great. I can check my house from Europe. Have purchased three systems altogether.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy install
on March 26, 2018
Posted by: mikeyz
Gender:Male
Length of ownership:1 week
works better than i thought for the price.ease of button use.other than the 15 min i spent running the wires it worked as soon as i powered it up.amazed at what it does,nobody gets up my walk way w/o the system taping it.i like that i can watch live video or use the sleep feature and it alerts you and you see it at the same time,awesome......clear picture,night vision is real nice.field of view and distance are also good.this is a simple install,screw the camera down,run power wire to camera,set monitor on a shelf or wall mount,plug in monitor,turn it on and you have live video.so easy......love it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
E-Z as 3.14....
on March 26, 2018
Posted by: SJKJ4
from New Hampshire
Gender:Male
Length of ownership:1 week
A great purchase and easy to install as well as setting up. The videos and manual provided all the assistance required for a person that is not "tech" savvy. I am very satisfied with the quality of the pictures. The first night we set it up, we recorded a bear walking across our front yard on a pitch black night with no visible lights from anywhere. The camera's IR lights worked well.
Nicely design product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com