Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
Outstanding customer service
on November 16, 2018
Posted by: RTS1
from Phelan, California
Gender:Male
Length of ownership:3 months
I had trouble with this going out of range. Thanks to Melissa at customer service sending me new malware for my system, things are working great now. This system is so easy to install and great video.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A perfect start up security system
on November 16, 2018
Posted by: Alize
from Monmouth county NJ
Gender:Female
Length of ownership:1 week
I installed my camera system on the 4th of November 2018 , I have two cameras but I only installed one so far, it was easy to setup and learn how to use. It holds up to a max 128 GB SD card, the video is clear daytime and night,the motion sensor is very sensitive informative an useful the motion sensor beeps when a car person animal or whether is active in the view of the camera,the two-way intercom is loud and the speaker to hear the outside is very sensitive and clear.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Excellent support.
on November 17, 2018
Posted by: Cal from Canada
from Manitoba, Canada
Gender:Male
Length of ownership:3 months
I bought a 2 camera system in July 2018, easy setup and has worked great until cold weather arrived in October. I called and spoke with Suzanne and described error message that system is displaying. Suzanne was very helpful and suggested a firmware update should solve the problem and is sending me the update on a SD card. Suzanne was very helpful and pleasant to talk with.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy set up and great pictures from both cameras.
on November 19, 2018
Posted by: defender1
from Chicago area, USA
Gender:Male
Length of ownership:1 week
I bought the system a week ago and after it arrived, it took about an hour to set up. I have one camera in the front watching the driveway with my pickup truck. The other one is on my rear yard shed. The resolution and color on both cameras is great.
I am very happy with this system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Customer Support; Great Wireless System
on November 20, 2018
Posted by: Nick78
from Fredericksburg, VA
Gender:Male
Length of ownership:3 months
I purchased the Defender PHOENIXM2 Digital Wireless System in July 2018. Setting up the system was very easy; however, I had some problems with the monitor displaying “out of range”. Thanks to Melissa from Defender Customer Service, who immediately identified and resolved the issue by sending me a new SD Card. After installing the new Card the system is now fully operational and working great...Thanks again Melissa!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
System does everything I want it to do!
on November 26, 2018
Posted by: Usedtobefast
Gender:Male
Length of ownership:1 week
I bought this system because I already have the same system with 4 cameras, that I am VERY HAPPY with! Bought it to monitor an owl-box that I just built, and to monitor a side yard gate with the second camera. AWESOME system! I have already caught a sober-living home, dropout, that I saw trying to enter my courtyard, AND a stolen vehicle used in a car-phishing spree! Showed the videos to the Sheriff's Dept. Deputy said he wished that EVERYBODY had a surveillance system, that it would make their job more conclusive, having that kind of evidence!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup, works great so far!
on November 28, 2018
Posted by: kns82
from Kentucky
Gender:Female
Length of ownership:1 week
Purchased the PHOENIXM22C Two Camera Digital Wireless Security System about a week ago. It shipped quickly, and I installed one of the cameras today. So far it works great, and I am very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
I am blown away
on November 29, 2018
Posted by: yurtguy
from Parksville, BC
Gender:Male
Length of ownership:1 week
Installed in less than 5 minutes and I could not believe the quality of the picture and just how good the night vision camera was. The wide angle view is amazing. I haven't used the 2 way intercom yet but what a nice feature. Certainly recommend this system
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com