Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great system very easy to set up and use
on May 4, 2018
Posted by: scarub2000
Length of ownership:1 week
Just got this to replace another system from another company and I am very pleased with this system. Easy set up and great video
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
So easy to set up and running
on May 3, 2018
Posted by: ttinhlam
from San Jose, Ca
Gender:Male
Length of ownership:1 week
Just received this today. It took me in no time to set up and running without the need of instruction. They all came pairing already. I just plugged in and turned on the monitor. The pictures are clear. I wish it can be also be WiFi so I can see the surveillance area anytime.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love It.
on April 30, 2018
Posted by: Loanlady
from Mississippi
Gender:Female
Length of ownership:1 week
I love being able to talk to & see who's at my door without being seen. Excellent picture & sound. Much improved over earlier model.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Defender,22c cameras
on April 30, 2018
Posted by: Bwells
from North carolina
Gender:Female
Length of ownership:1 month
Bought these two cameras about a month ago. They work great and I love them
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Problem
on April 26, 2018
Posted by: Shelly55
from Onamia, Mn.
Gender:Female
Length of ownership:6 months
I have had this camera for six months and I lost the sound. I contacted customer support and spoke with Daniela she helped me figure out the problem and sent the part out that I needed. The sound is now back on the camera.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy install
on April 26, 2018
Posted by: Sued
from Elma,ny
Gender:Female
Length of ownership:1 week
This was super easy to setup,good picture on moniter.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Tech Support
on April 26, 2018
Posted by: SJHJ4
from NH
Gender:Male
Length of ownership:3 months
I needed some assistance with tech support and it was provided promptly with accurate information. Thank you Darrielle !!
Great product supported by a wonderful staff.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
1
Unsatisfactory
on April 25, 2018
Posted by: Swindled
from Little Rock, Arkansas
Gender:Male
Length of ownership:6 months
The picture is like trying to look through a glass of dirty water and the picture is delayed by at least 1.5 seconds with the camera only 10 feet from the monitor in a wide open room, and the intercom takes significantly longer. The range and connectivity are spotty at best. Unless you have direct light on the lens, it will stay in black and white the whole time. Which makes it completely useless considering you have to blind the camera to engage the regular color picture. Can't set motion detection individually as they claim you can. Would make a good toy for a 12-13 year old with too much time on their hands. It's been 7 months since my purchase, i've pretty much rendered it useless. I'd see a potential criminal in my bedroom face-to-face before anything registered on the monitor.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com