I was having problems with a monitor and placed a call to support and I received excellant response from Suzanne she was both pleasant and very helpful. I ending up having to send back my monitor and a new was in my hands within the week. Suzanne even arranged to get me a firmware upgrade for my other monitor.
I recently installed the two camera system. The camera performance was good in both daylight and night conditions. It would be nice to get a manual with the unit instead of having to download it. Being able to flip the camera image would allow for more mounting options as well.
3 screws for each camera and simply plug in. (I used my own longer screws for more secure fastening) Turn on the monitor and "bam" Security system in place! Amazing. So easy!