Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great customer service
on May 14, 2018
Posted by: xande
from kansas city missouri
Gender:Male
Length of ownership:6 months
I was having problems with a monitor and placed a call to support and I received excellant response from Suzanne she was both pleasant and very helpful. I ending up having to send back my monitor and a new was in my hands within the week. Suzanne even arranged to get me a firmware upgrade for my other monitor.
I recently installed the two camera system. The camera performance was good in both daylight and night conditions. It would be nice to get a manual with the unit instead of having to download it. Being able to flip the camera image would allow for more mounting options as well.
3 screws for each camera and simply plug in. (I used my own longer screws for more secure fastening) Turn on the monitor and "bam" Security system in place! Amazing. So easy!
We have just set this up, one inside our garage and another watching our driveways. These work great as we can see if someone drives in when we are in another part of the house and we can be alerted if there is motion with either camera at night. It was easy to set up. I just downloaded the manual to see how to better use the monitor as I like the two way audio feature and want to learn how to use it. The price was affordable and I checked out reviews, which were very favorable, before buying.