Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,269 Reviews)
Rating breakdown 1,269 reviews
5 Stars
972
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Fog at night.
on July 27, 2018
Posted by: Bojack
from Va
Gender:Male
Length of ownership:1 week
Just purchased these for the biggest reason that they are so simple to set up and use. They have great picture during daylight the night time is decent, but there is a street light shining where my cameras go at night so the quality is better. The ease of use of the monitor is simple. I think this is one of the best systems out there for easy set up. I had one problem at night time when its foggy it trips my cameras into recording. I called defender and talked to Susanna which was so nice and wanted to help, which she did. So thanks for such a great little system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up.
on July 29, 2018
Posted by: Pat Spain
from Tullahoma TN
Gender:Female
Length of ownership:1 week
We are an older couple and we didn't have any trouble getting it up and running. Peace of mind is a good thing.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
easy set up.
on August 1, 2018
Posted by: joab02
from Louisiana.
Gender:Male
Length of ownership:1 week
after set up cameras paired up.now i can watch and record who comes on the property and does what.pretty clear picture with live feed..video comes out good and clear.audio works good also.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Pleasantly surprised by the customer service
on August 1, 2018
Posted by: Will M
from Washington DC
Gender:Male
Length of ownership:6 months
I was hoping this would not be some fly by night company that abandoned it's customers once they made their purchase. I needed to replace my power adapter and it was under warranty. Daniela helped me out and she was very nice. Once I submitted my proof of purchase, I was sent the replacement part. I found her to be pleasant and wanting to help, not simply just doing her job.
Additionally, I am pleased by the camera. I have two but might buy an additional one. They have a pretty clear picture. It's not HD but you're able to see clearly people being recorded. I set up my monitor in the bedroom. I like the fact that it has sound. It's an easy setup - just plug and play.
Additionally, I am pleased by the camera. I have two but might buy an additional one. They have a pretty clear picture. It's not HD but you're able to see clearly people being recorded. I set up my monitor in the bedroom. I like the fact that it has sound. It's an easy setup - just plug and play.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Set Up1
on August 2, 2018
Posted by: HOPDDS
from Frisco, Texas
Gender:Female
Length of ownership:1 week
We recently purchased this security system for our new business.We love the easy set up!! Easy to use!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Wireless,Low cost,user friendly!
on August 2, 2018
Posted by: Tapp2000
from Plainfield CT.
Gender:Male
Length of ownership:1 month
Bought this system to replace an Uniden wireless system. Easy to set up and use. Disappointed no battery back up or mobile viewing. Great value for the money. Will probably buy two additional cameras. Also no user manual included, just online.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
bon produit
on August 2, 2018
Posted by: dino
from montréal
Gender:Male
Length of ownership:1 week
j aurais aimer plus de porter de connection entre le moniteur et les camera meme pas 100 pied et de la difficulte avec la transmission
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love this Security System!
on August 2, 2018
Posted by: Saysay
from F[orence South Carolina
Gender:Female
Length of ownership:1 week
I just got it today. I set it up in less than 30 minutes! This is what I needed. I hope it continues to do the job! Day time viewing is excellent, night time viewing is great! Simple and it works! I will be ordering 2 more cameras. I am feeling secure already.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com