system works great that why i bought another camera.But just as important was the treatment i received from Melissa and Donna.Their helpfullness & politeness were excellent.You have 2 really great people there.
I started out, about a month ago, purchasing one camera and a monitor to try it out. I've since added a second camera and will probably add a third. After I added the second camera I started having problems with the cameras losing connectivity. I went to The Defender website and had a live chat with an agent, Darrielle. She sent me a link to the Defender website and simple instructions to download a firmware upgrade. Problem solved very quickly. I am extremely pleased with the support area.
I love this system. It was easy to install and the day time and night vision are great. The monitor provides good resolution. I use a 128G SD card and that holds 24 hour coverage for well over a week.
I have been recommending this system to all my neighbors.