Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
1
Defender
on September 2, 2018
Posted by: Gina
from Millen
Gender:Female
Length of ownership:3 months
Very dis appointed bought the system new with 2 cameras monitor feel apart in a little over my 30 day warranty so I got screwed it was to make me and my babies feel safe in our home instead I feel we got robbed
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Quick set up and excellant quality image
on September 2, 2018
Posted by: Georget
from Orangeville,Ontario Canada
Gender:Male
Length of ownership:1 week
I bought this to replace an older camera that died after 5 years.
This was super easy to set up and I love the wireless feature.
This was super easy to set up and I love the wireless feature.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
The System has some excellent features.
on September 1, 2018
Posted by: Deboarh
from Fort Worth Tx.
Gender:Female
Length of ownership:1 month
I was able to set the system up in less than 30 minutes.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
out of range issue resolved
on August 31, 2018
Posted by: N Loyd
from Coupeville, WA
Length of ownership:1 month
Darrielle helped me with issues of my camera being out of range, after a firmware update all is working very well.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Most easiest and quality is outsanding
on August 31, 2018
Posted by: Murton
from Kingston Ontario
Gender:Male
Length of ownership:1 week
I just made this purchase. This was my 3rd system to use at my business. The first system went down due to lightening strike. The system before this was such a stress giver, after 5 hours i still had no signal on the system and the call center was beating around the bush in order to get the system just to recognize its own camera and they wanted me to pay to use their software to set it up after paying for the system.
Then i saw the Defender series and i did a quick read up on it. Not a word of a lie, i plugged in all the pieces to power and when i turned on the main display unit all the cameras feeds were live on the main unit, it only took seconds and it was set up. within 5 mins the camera were set up and i was again sitting with a secure compound. I would refer this to anyone and the colour quality and being able to actually see the leaves move on the trees in real time is outstaning. this will be my only unit ever to use.. Extremely happy and satisifed with this unit. I can only hope that the customer service is better then the last system.
Then i saw the Defender series and i did a quick read up on it. Not a word of a lie, i plugged in all the pieces to power and when i turned on the main display unit all the cameras feeds were live on the main unit, it only took seconds and it was set up. within 5 mins the camera were set up and i was again sitting with a secure compound. I would refer this to anyone and the colour quality and being able to actually see the leaves move on the trees in real time is outstaning. this will be my only unit ever to use.. Extremely happy and satisifed with this unit. I can only hope that the customer service is better then the last system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up out of the box
on August 29, 2018
Posted by: Arti
from Spartanburg S.C.
Gender:Male
Length of ownership:1 week
very clear operation in the area I live in worked great after setting up
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
No Issues
on August 29, 2018
Posted by: rnewc
from Illinois
Gender:Male
Length of ownership:1 week
I just received this today fedex, setup seemed easy and support/videos on the website helped better understand how to us
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Good Video
on August 28, 2018
Posted by: RTUSMC
from Calif.
Gender:Male
Length of ownership:1 week
Takes very good video even at night, but after about a month both of my cameras stopped putting out a signal to the monitor. Amazon replaced my whole unit so I am trying again. Very easy to set up. Maybe this one will last, never know about electronics. Could have better instructions for the monitor.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com