Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
4
Works well
on October 27, 2018
Posted by: Old goat
from Indiana
Gender:Male
Length of ownership:6 months
I bought this system in April 2018. Easy set up, but the power cords could use some extra length. Would be nice had this system also been mobile accessible too.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
EXCELLENT,SECURITY AT ITS BEST
on October 24, 2018
Posted by: GOODLOOKIN
from CHICAGO , THE WINDY CITY
Gender:Male
Length of ownership:1 month
I AM VERY SATISFIED AND FEEL MOST SECURE WITH MY PHOENIX . THIS IS MY SECOND PHOENIX THAT I HAVE PURCHASED. GREAT!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Pheonix M22C Product
on October 22, 2018
Posted by: Lexie
from Laplace, La
Gender:Female
Length of ownership:3 months
I bought the Defender Phoenix M22C product in August 2018, and enjoyed the fast and easy setup for installation. I was very happy with the product, but then in October I needed assistance with understanding why the camera's were starting to glitch periodically, and eventually losing viewing completely. I decided to use the Online Support Live Chat Tool, and I was helped by a representative by the name of Darrielle. I was shocked to how fast I was able to get the assistance and knowledge from someone live. Thank you Darrielle for you help. Downloading and updating the Firmware has so far helped the problem I was having.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
4
Very easy setup
on October 21, 2018
Posted by: HomeSecured
from Arkansas
Gender:Male
Length of ownership:1 week
Very easy to install - plugged it in and both monitors worked out of the box. Next day bought a PNY128 SDXC card, popped it in, and formatted it. Recording looks good so far. Wish the manual was in the box instead of online, but almost every company does the same these days.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
WORKS GREAT
on October 21, 2018
Posted by: OLD TIMER
from ONTARIO
Gender:Male
Length of ownership:1 month
I INSTALLED LAST WEEK SIMPLE INSTALL EVEN FOR SENIORS
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
very easy to set up
on October 20, 2018
Posted by: Punkypoo
from Amarillo,Texas
Gender:Female
Length of ownership:1 month
I bought this the end of August and had been pleased with how easy installation was and at how easy it is to view recordings. Day time view is clear, the night time view seems to have a lot of fuzzy distortion. Recording I don't know if it's me or the camera but seems to only record part of time. About a week ago everything had gone black.so we'll see how that goes.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
So far so good
on October 18, 2018
Posted by: coach w
from Morehead, KY
Gender:Male
Length of ownership:1 week
Fairly easy to get set up, seems to be working ok, but I have only had for 3 days
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Product
on October 18, 2018
Posted by: Mervin
from Cambridge Springs, PA
Gender:Male
Length of ownership:1 month
We bought this two months ago and are very happy with it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com