Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great
on November 8, 2018
Posted by: Ricky 56
from Hancock md
Gender:Male
Length of ownership:1 month
Easy to hook up wife likes it happy wife happy life
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on November 5, 2018
Posted by: Wisard
Gender:Male
Length of ownership:1 week
Was easy to install and it worked great right out of the box. Very quick response to motion activation and the night vision was excellent.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product, Excellent Support
on November 4, 2018
Posted by: bubby55
from SC
Gender:Female
Length of ownership:3 months
I needed a plug and play system to monitor my property for trespassers but did not want to use internet or computers. The Phoenix M2 was affordable and perfect for this application. Setting up the record feature is easy and the night vision is very good. I recently contacted customer support to help me through a firmware upgrade and was pleasantly surprised at how helpful Darrielle was in walking me through the process. I will likely expand the system later knowing that I can count on Defender for technical help. Overall a great experience.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to set up
on November 1, 2018
Posted by: AZGeorge
from Albany, OR
Gender:Male
Length of ownership:1 year or longer
Have had for over a year, really like it. Easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great Tech Support!!!
on October 30, 2018
Posted by: MRolo
from Oceanside, CA
Length of ownership:3 months
I was having an issue with the screen freezing. Daniela was very helpful and assisted me in resolving the problem. Thank you!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good feature
on October 30, 2018
Posted by: rolo
from san antonio, Tx
Gender:Male
Length of ownership:1 month
I bought this product a month ago and its doing a good job of keeping my beliefs and Home safe! And the ways of this product are worry free. So im glad to have this in my home today..... R.M.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good system for the price
on October 29, 2018
Posted by: BillyBob
from Minneapolis, mn
Gender:Male
Length of ownership:6 months
I purchased this unit directly from Defender. It was an open box unit but all the parts were there. The cameras have good video color and resolution. The resolution suffers some in the zoom mode.
We had trouble with the cameras not staying linked to the monitor. I ask for help from the Defender support team. Darrielle responded with a new firmware update that fixed all the problems we were having.
I would recommend this unit to anyone who wants to get a security system that doesn't cost an arm an leg.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good Product works as advertised.
on October 27, 2018
Posted by: LR4730
from Nashville TN
Gender:Male
Length of ownership:1 week
This is my second Defender product. So far the PhoenixXM22C works as expected, however the range away from the cameras is limited. The monitor function button names are hard to see and read because of the light gray font on a dark gray background.
For several years I have used a Defender 21000 series 4ch-DVR System and have had absolutely no problems with the system. After several years it still works as well as it did new out of the box. Defender is a very dependable product.
For several years I have used a Defender 21000 series 4ch-DVR System and have had absolutely no problems with the system. After several years it still works as well as it did new out of the box. Defender is a very dependable product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com