Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
A perfect start up security system
on November 16, 2018
Posted by: Alize
from Monmouth county NJ
Gender:Female
Length of ownership:1 week
I installed my camera system on the 4th of November 2018 , I have two cameras but I only installed one so far, it was easy to setup and learn how to use. It holds up to a max 128 GB SD card, the video is clear daytime and night,the motion sensor is very sensitive informative an useful the motion sensor beeps when a car person animal or whether is active in the view of the camera,the two-way intercom is loud and the speaker to hear the outside is very sensitive and clear.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Outstanding customer service
on November 16, 2018
Posted by: RTS1
from Phelan, California
Gender:Male
Length of ownership:3 months
I had trouble with this going out of range. Thanks to Melissa at customer service sending me new malware for my system, things are working great now. This system is so easy to install and great video.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy, no WIFI needed.
on November 16, 2018
Posted by: Chumly
from Montgomery TX
Length of ownership:1 month
I bought this a month ago, was so pleased that I went an bought a second set.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best Security System I've Owned
on November 15, 2018
Posted by: Potter
from Schenectady
Gender:Male
Length of ownership:1 week
Just bought This. And Just Bought Two More Cameras.Very Nice
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
The Best
on November 14, 2018
Posted by: Dueagles
from Ocala, FL
Gender:Female
Length of ownership:1 week
It was so easy to set up!!! 1-2-3 The cameras paired as soon as I plugged in and started to record. Love it might have to purchase one for the house! Now Let's see if we can catch those shoplifters!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product!
on November 13, 2018
Posted by: SunshineAZ
from Phoenix, AZ
Gender:Female
Length of ownership:1 week
Very easy to install. The monitor is very clear day and night pictures.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Quality
on November 12, 2018
Posted by: Aa16
from Toronto, On
Gender:Male
Length of ownership:1 month
The video quality is great, and the sound is amazing!! Monitor is easy to use. The camera's look great and look like they're not even there at night.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Defender - PHOENIXM2M
on November 12, 2018
Posted by: ExtremelyHappyCustomer
from East Coast
Length of ownership:6 months
I bought two of the set of 2 cameras with the monitors. I would highly recommend these to anyone who wants to be able to see and hear all that goes on outside day and night. You can zoom in/out, change the volume or turn it off, speak to your dog outside or anyone(1 way or 2 way talk), record manually or when there is movement(or program every day either the same or a different program each day), cover them with a piece of plastic wrapped around them(do not cover the sensor though & they are fine in any weather conditions. They are so clear day and night. I cannot say enough about how great they are. I bought them because of a not so nice new neighbor and they are exactly what I needed for law enforcement also. The monitor is wonderful even though my sight is not great. I am more than pleased with them and MOST IMPORTANT - I had a problem and contacted Defender via phone and chat and spoke to "Darrielle" and give the highest praise and thanks for all of her help. Defender definitely cares about their customers. They do whatever they can to help you and also if something goes wrong, they will do whatever they can to make it right. Again, I highly recommend these cameras w/Monitor and Defenders Customer Service is the BEST!. Thank you "Darrielle" for all your help, expertise and kindness helping me. GB
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com