Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
4
Keeps stating "Out Of Range"
on April 5, 2018
Posted by: Paul44
from Oxford, MA
Gender:Male
Length of ownership:1 year or longer
This is an updated comment. Had the Phoenix M2 for 16 months, it is easy to set-up, has a great picture, many great features, and good customer support. However, I have found that there is a problem with the unit being used in a cold environment. Eventually ( a week or two) the "Out Of Range" notice pops up frequently and there is no picture until it resets itself, eventually the picture never comes back. I purchased another camera, set it up and I once again had a picture. After leaving the original camera in the house for several days, I tried using it to see if it would work and it did. I would suggest that if you are going to purchase the system, and you live in a cold climate, you should purchase the system that comes with two cameras so you will have a spare camera to change out when required.
Written by a customer while visiting defender-usa.com
Customer Rating
5
EXCELLENT SYSTEM
on April 5, 2018
Posted by: ROD M
from BRAMPTON,ONT. CANADA
Gender:Male
Length of ownership:3 months
I BOUGHT THE DEFENDER PHOENIXM22 JAN./2018 AND I AM VERY HAPPY
WITH IT BECAUSE I WANTED A SYSTEM TO WATCH MY CAR AND THE FRONT DOOR .I LOVE IT AND I AM GOING TO BUY A THIRD CAMERA FOR THE FRONT YARD I GOT PROBLEM WITH THE SECOND CAMERA I CALLED
THE CUSTOMER SERVICE FOR HELP THEY ARE EXCELLENT FOR HELPING ME TO BE FIXED EVEN AFTER WARRANTEE EXPIRED .
THANK YOU DANIELA AND SUZANNE .
WITH IT BECAUSE I WANTED A SYSTEM TO WATCH MY CAR AND THE FRONT DOOR .I LOVE IT AND I AM GOING TO BUY A THIRD CAMERA FOR THE FRONT YARD I GOT PROBLEM WITH THE SECOND CAMERA I CALLED
THE CUSTOMER SERVICE FOR HELP THEY ARE EXCELLENT FOR HELPING ME TO BE FIXED EVEN AFTER WARRANTEE EXPIRED .
THANK YOU DANIELA AND SUZANNE .
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on April 5, 2018
Posted by: gus sue
from north carolina
Gender:Female
Length of ownership:1 week
I got this to keep a check on the back yard and my garage this does a great job
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy to install great picture quality
on April 6, 2018
Posted by: ford1953
from Lincolnton NC
Gender:Male
Length of ownership:1 week
I brought this product a week ago and very happy with it I would highly recommend this product
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent! A GREAT investment! Worth the money!
on April 6, 2018
Posted by: AngieJ
from Morristown, TN
Gender:Female
Length of ownership:3 months
We bought this a few months ago and have had it up and running for about 1 month. We are VERY PLEASED with how it is working. It is providing everything that we need. The pictures are clear.. day or night. I really like that it records the video on a SDHC card. This system requires outlets and figuring out where to put the cameras and plug them in, etc. took longer than the actual system set up. There is a downloadable instruction book. I wish that it would have come with a paper book instead. That was a bit of a hassle for me personally. I printed off a copy and that was helpful to figure out how to use the different features. Overall we are VERY HAPPY with this purchase so far and feel as if this is a FABULOUS product!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what we needed!
on April 6, 2018
Posted by: Schaumbergs
from Rochester, NY
Gender:Female
Length of ownership:1 week
Just had this installed and it's everything we thought it would be. Can see our dogs when they go to the blind side of the house.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great camera easy to install
on April 6, 2018
Posted by: dusty pete
from wisconsin
Gender:Male
Length of ownership:3 months
I bought this unit to use for my horses. works great. my barn is metal and about 100' away ever thing works.had one little issue with sound talk to Daniela. the problem was a easy fix. great service thanks
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good deterrent
on April 6, 2018
Posted by: Gotcha
from Pensacola, Fl
Gender:Female
Length of ownership:1 week
Got this camera, installation was easy, I am a senior citizen and did it my myself, camera quality is excellent and clear better than I thought and the little screen lets you carry it any where in the house. Best buy ever cheaper than my alarm company wanted. Would recommend it to other to buy to protect your property.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com