Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Exactly what we needed, just bought a 2nd one!
on December 2, 2018
Posted by: Marc5000
from Wisconsin
Gender:Male
Length of ownership:6 months
After purchasing our first Defender - Phoenix it met all of our expectations with the exception of wishing we would have purchased more cameras, so we decided to purchase another system with two cameras and now we keep one monitor downstairs and have the other one upstairs. The cameras have excellent night viewing! Only issue we have is when it rains or is extremely wet outside the speaker has a tendency to get distorted in sound.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy setup and don't need internet
on December 1, 2018
Posted by: bchann
Length of ownership:1 week
Frame look sturdy. Picture and sound quality is clear. With 2 way speaker and you could move and zoom the camera manually.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
A breeze to set up.
on November 30, 2018
Posted by: DaveD
from Saskatchewan, Canada
Gender:Male
Length of ownership:1 week
Just received my PhoenixM22C and it works perfectly. Was easy to set up, everything just worked, didn't even need to pair the cameras. I am currently using to monitor my front and back yard but will eventually use it to monitor hitch and boat trailer behind our 5th wheel when travelling.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great for night time
on November 30, 2018
Posted by: Redneck chick
from Amsterdam,NY
Gender:Female
Length of ownership:3 months
I bought this a few month back and just started having trouble with it recording. Found out their was a update that wasn't uploading correctly. Darrielle was a lot of help and was able to help us get them back up and running in no time.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great customer support.
on November 30, 2018
Posted by: JECoop
from SC
Gender:Male
Length of ownership:1 week
I purchased the Phoenixm2 very easy set up. Had a problem with out of range. Online customer support Darrielle responded said firmware update was needed and is sending a SD card with update firmware and instructions how to update.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product!
on November 30, 2018
Posted by: Christal
from Lafayette, Indiana
Gender:Female
Length of ownership:3 months
I just purchased my first home and within a week there was a string of vandalism incidents in my neighborhood. The police had an idea of who was doing it, but needed more proof. I bought the Phoenix M2 system and installed it myself within about 30 minutes. The same night I installed it, the neighborhood was vandalized again and my security cameras were able to get it on camera. I sent the police the recording and they made the arrests the same day. I am COMPLETELY satisfied with this product as are my new neighbors.
Written by a customer while visiting defender-usa.com
Customer Rating
4
So simple to set up
on November 29, 2018
Posted by: mona
from oklahoma
Gender:Female
Length of ownership:1 week
I have had defender products in the past and was always pleased with their products. The only problem is if you have a camera goes wonky you can not find a replacement because they quit making older models and want you to have to buy a whole new set up. So now I have a 4 camera setup but only three cameras working and no replacement camera to be purchased. So I have to buy a new set up. I preferred the older model because you can hook it to a large monitor with a lot better picture than the small little screen they provide with this newer setup. I'm an elder lady and had no problems installing and setting it up by myself.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great picture
on November 29, 2018
Posted by: The HUNTER
from Rothbury Michigan
Gender:Male
Length of ownership:1 week
I just got my hook up and its great it show good picture and its easy to run
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com