Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
I am extremely please with this product line.
on September 14, 2023
Posted by: Concerned Son
from Tennessee
Verified Purchase:Yes
I already had a monitor and 4 cameras. I bought this to add to the mix. I love these cameras. As soon as I can get WiFi run in my Mom's home (waiting on the power company to run the fiber out her way) I will be changing over to your other product lines. But for now these are amazing and do the job. I am a customer for life. No worries.
Written by a customer while visiting defender-usa.com
Posted by: A M R
from Ohio
Verified Purchase:Yes
Love this system. It is very versatile and you find out more and more functions exist the longer you use it. I needed a non wi-fi security system to monitor my neighbors of disrespectful behavior and now I have clear proof. Defender Phoenix M2 has totally surpassed my expectations.
Response from defender-usa.comBy Defender, May 17, 2023
Hello AMR, Thank you for your 5 star review! We are happy to hear that the Phoenix has surpassed your expectations and allows you to keep a watchful eye on your property. Thank you for choosing Defender to protect what matters most.
Best Regards, Amanda M | Defender Customer Experience Supervisor
Best Regards, Amanda M | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Still Farming
from North Carolina
Verified Purchase:Yes
The Defender security system is easy to use and the monitor is has a great picture and very clear
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: tg 2
from sydney,ns
Verified Purchase:Yes
Love the larger monitor and touch screen.Very simple to use!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Hicks
from Mississippi
Verified Purchase:Yes
This is truly a great camera system, the sound, the quality of the video, it’s everything they say it is. I would recommend this system to anyone looking for a way to protect their home or business.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best camera for smart budget buyers :)
on April 14, 2024
Posted by: Anonymous
from Ontario Canada
I'm never one to write a review this but this camera is 11/10 the pro's
no WiFi internet connection so no man in the middle attacks in home network
No BS monthly subscription for cloud storage
Because all footage is stored locally and none there is not Internet connection you can live free knowing that there is no peeping Tom watching your cameras
IR works well the ir LED's could be brighter but that's an easy fix with a ir light bar
The detection on the camera is to good it's amazing I have it set to low in day time and med in night time high will tell you if the air moves at all
Cross talk works extremely well shocking that not only is it clear but the speaker on the camera doesn't sound like complete garbald crap it's clean crisp and works well
The setup prosses is short and extremely easy pairing is a walk in the park everything is well documented and well thought out
The price is "high" but not recurring so will save you hundreds in just a few short years
Video is all stored locally on an SD card this is it's biggest pro as replacement sd cards are extremely cheap and you can have many takes 5 seconds to swap out
Cons the SD card that comes with it is in usable as it's way to small and would need to be wiped every few days if not a week I wouldn't know as I bought a 128gb SD card and that got us a Month and a half of recording if your not broke like me tho buying a 512 gb SanDisk SD card is not much money on Amazon and would get you close to a year of recordings buying 2 would give you easy hot swap storage
Would have preferred m.2 SSD storage tho I have no idea how expensive this would make the set up and for most users they might be scared to change an m.2 but throwing in a cheap 1tb m.2ssd would be way better than sd as it's far more reliable
The power cord is laughably short I have a very small house and it was to short for the shorter run however the power cord is a common cable so I just bought a extension for it male to female barrel plug
BIGGEST CON there is no info on witch barrel jack the camera uses anywhere I had to measure it myself and hope I got the right one I did but still please put this info in your parts list
Written by a customer while visiting defender-usa.com
Posted by: Cory wonsey
from Tallahassee florida
Verified Purchase:Yes
Works as it should very happy wiþh it. The old camera got broken and ordered this new set up and added my 2 old cameras
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
It is winter here and I’ve only installed one camera in my garage and it is exceptionally great. Night vision is very good and it doesn’t detect cars just people and that is exactly what I wanted.To many false signals from my old cameras. I will be installing my other one at the front of my house when the weather permits me ,but I am very happy with my purchase and the 10 inch screen is great
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com