Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,268 Reviews)
Rating breakdown 1,268 reviews
5 Stars
971
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Excellent Product!
on March 10, 2018
Posted by: Rhonda Jo
from Denham Springs
Gender:Female
Length of ownership:1 week
I bought and installed this product 4 days ago and say that I am quite impressed by both the picture quality and the color/night vision. I am still learning about it and found that you can chose different options for both cameras from which one should be recorded to which one you chose to turn on/off. The installation was simple, but i did have to buy a couple of long extension cords to attach to the ac adapter and run it on the inside of my attic. But, overall, it wasn't as bad as I expected it to be. Since this is my first security camera to own, I have rated this a 5 star product and is worth the price to pay.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
2
not waterproof
on March 12, 2018
Posted by: flipnhonky
from camas, wa
Gender:Male
Length of ownership:6 months
i bought this product for my company and only having it 6 months, water was found in the lens so im not able to see through it. also, recourd time is only 5 hours.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product
on March 14, 2018
Posted by: Lucky123
from Virginia
Gender:Male
Length of ownership:1 week
I just purchased and it was easy to install and works great
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Delightful Technology
on March 14, 2018
Posted by: Monti
from sullivan co ny
Length of ownership:1 month
All went well with the installation and very satisfied with the features and capabilities. i mostly enjoy the split screen mode but can not use the TALK feature unless i choose a camera view first. The instructions do not cover this aspect of advise as well it does not say you have to release the TALK button to hear the person respond. The monitor looses the date and time when unplugged. It would be nice to have a battery back up integrated with the monitor so that the date time does not have to be reset with power failures and desires to move the monitor to a different plug/location. The labeling of the buttons are very hard to read in low lite rooms, even with day light in the room it is tough to read the button labels. Overall a great tool to have and very useful. The tech support team is very receptive and helpful making it easy to overcome particular questions.
Written by a customer while visiting defender-usa.com
Customer Rating
4
Phoenixm2
on March 15, 2018
Posted by: Tom lain
from CA
Gender:Male
Length of ownership:1 week
I purchased it a few days ago and works very well easy to set up
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
love it
on March 15, 2018
Posted by: angelsmama
from San Angelo, TX
Gender:Female
Length of ownership:1 week
I just got mine very easy to set up. Love it so far
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Product - Nice design
on March 16, 2018
Posted by: starman
from CT
Gender:Male
Length of ownership:1 week
Set up was very easy. Picture is very clear. Product is easy to use and cameras come with long power cord which is really nice. Wish I had bought this system a long time ago.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great features
on March 16, 2018
Posted by: customer satisfied
from Arlington TX
Gender:Male
Length of ownership:1 week
Just installed this two days ago and it was easy to install. No wires running everywhere. Picture clear and easy to see. I like the motion activation feature so we are only recording when someone sets it off. I thought the monitor might be to small but it is actually perfect.
Written by a customer while visiting defender-usa.com