Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Easy set up and good tech support
on February 14, 2019
Posted by: Stella
Gender:Female
Length of ownership:3 months
simple and easy to set up.
The machines showed "out of range" after one month and we contacted the tech support. Darrielle replied us quickly, helped us troubleshoot and solved the problem!
We were happy about the service.
The machines showed "out of range" after one month and we contacted the tech support. Darrielle replied us quickly, helped us troubleshoot and solved the problem!
We were happy about the service.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
2
great camras
on February 13, 2019
Posted by: jb64
from donnellson ia
Length of ownership:3 months
i bought this system it worked great for a month or so after that moniter would tell me camras out of range so i moved camras closer that worked for a week or two now they dont work at all camras are very clear but good luck if you buy this system
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
great customer service
on February 13, 2019
Posted by: Frank K
from Williamsburg Va.
Gender:Male
Length of ownership:6 months
In stalled the cameras 6 months ago, one camera started to show an unclear screen. I notified customer service and they responded with a new camera within a week of receiving the malfunctioning one back.
New camera is working great !
New camera is working great !
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great product for the price
on February 10, 2019
Posted by: RustC
from Floresville TX
Gender:Male
Length of ownership:1 month
Have had installed at 1st of year and alerts and allows us to view driveway when someone enters, very easy to install, just mount it and plug it in. the only thing wish were a little better, can't read license plate numbers & its weather proof , but not waterproof.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great product
on February 10, 2019
Posted by: matt m
from georgia
Gender:Male
Length of ownership:1 week
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Fast and easy to set up
on February 9, 2019
Posted by: Racer
from Pa
Gender:Male
Length of ownership:1 week
Great product clear night and day. Glad I bought it
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera system
on February 7, 2019
Posted by: Northern Gal
from Vermont
Gender:Female
Length of ownership:1 week
We bought this because our front porch can not be seen from the inside of the house and we never knew who was in the driveway. The alert lets us know when someone is here. It makes us feel safer. The system was so easy to set up. An added bonus is I can hear the birds singing!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Perfect for my needs, easy to learn and use!
on February 2, 2019
Posted by: Cardinal
from Hebron, Maryland
Gender:Female
Length of ownership:3 months
Have used this system since Nov. '18 for security and surveillance. Simple, easy, do not have to use internet/wi-fi, smart phone, just electric outlets. Great night vision and I love the motion alerts especially when I am at home and want to know if someone is coming. No climbing ladders to change batteries. I have one camera mounted outside and the other camera stays inside so I can move it around as needed. Pointed out window during daylight works great, does not work through windows at night but the one that is outside works wonderful for nighttime surveillance. If I had more access to electrical outlets I would add more cameras outdoors. I do not need alerts sent to me while I am away, so the motion SD recording works great for checking things when I return home. For someone who likes simplicity in electronic gadgets, I am very happy with this system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com