Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
1
OUT OF RANGE PROBLEMS
on March 7, 2019
Posted by: chap44
from Massachusetts
Length of ownership:1 year or longer
I have looked at many of the reviews and it seems that the "Out of Range" problem still exists. I purchased my first unit two years ago and after several months I had the above mentioned problem. The customer service people were very nice but after returning two systems, and three replacements, the "Out of Range" issue was never solved.
For those of you that have been experiencing this issue without resolve, I recommend getting a COBRA system. I hated to spend the additional money on another system that might be no better than the Defender, or possibly be worse, but that was not the case.
The Defender and the Cobra work on the same channel so they are compatible, the Defender Camera works with the Cobra Monitor, and I have not had an "Out of Range" signal in the past 6 months.
There is one issue, the Cobra monitor will only record the Defender camera for 6 seconds, no matter what setting you have. When the Cobra camera is used, there is no issue.
If the "Out of Range" signal is an issue with anyone else, then you might consider the COBRA system.
For those of you that have been experiencing this issue without resolve, I recommend getting a COBRA system. I hated to spend the additional money on another system that might be no better than the Defender, or possibly be worse, but that was not the case.
The Defender and the Cobra work on the same channel so they are compatible, the Defender Camera works with the Cobra Monitor, and I have not had an "Out of Range" signal in the past 6 months.
There is one issue, the Cobra monitor will only record the Defender camera for 6 seconds, no matter what setting you have. When the Cobra camera is used, there is no issue.
If the "Out of Range" signal is an issue with anyone else, then you might consider the COBRA system.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
GREAT PRODUCT
on March 7, 2019
Posted by: KATHLEEN
from NEW YORK
Gender:Male
Length of ownership:1 week
I RECEIVED THE DEFENDER PHOENIX M2 TODY. SET IT UP WAS EASY AND FAST.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love the system!!! I just got it. Fit just RIGHT!
on March 7, 2019
Posted by: Newbybaby
from Jamaica NY
Length of ownership:1 week
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good cameras
on March 7, 2019
Posted by: Gina72
from Tennessee
Gender:Female
Length of ownership:3 months
Had these a couple months now and for the most they are good cameras the night vision could be better and I think the biggest thing is they are REALLY sensitive because the central unit kicks on and sets them off but other than that they are great cameras and would purchase again.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
PHOENIXM22C Two Camera Digital Wireless
on March 6, 2019
Posted by: Wallace H
from Lamar CO.
Gender:Male
Length of ownership:1 week
The PHOENIXM22C is fantastic. I mounted the cameras, one in the South window one in the West window. Followed the menu selections, nice clear images, it beeps when someone is coming, Fantasic for the house. Thanks
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy To Use great system
on March 6, 2019
Posted by: WOJO
from vassar,Mi
Gender:Male
Length of ownership:1 week
ordered on-line played with late at night! Had running in 15 minutes. Only issue no home computer to print owners manual. A little one pager would have been nice!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Better than expected
on February 27, 2019
Posted by: HJKS
from New York
Gender:Male
Length of ownership:1 week
Was impressed when we received it in the mail, the packaging made it very secure so it would arrive undamaged. It was so easy to set up and great clarity on the monitor, even with the split screen. Only downfall is it beeps whenever the wind blows or during snow gusts so real sensitive at least!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best system
on February 26, 2019
Posted by: Bob W
from SANTA CRUZ NM
Gender:Male
Length of ownership:1 week
Out of box ready to go . Does everything you could want with ease of operation.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com