Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
4
Great features
on April 18, 2019
Posted by: wyle
from Winnipeg,Manitoba, Canada
Gender:Male
Length of ownership:1 week
It has everything I wanted.Very pleased with product. Thank you.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
2
Did this unit just quit after 18 months?
on April 14, 2019
Posted by: tictak
from B.C.
Gender:Male
Length of ownership:1 year or longer
Lots of problems trying to reformat, took several days for normal use to return, very finicky. Extremely hard to read the labels on all the control buttons.
Now after 18 months when I moved the base unit and turned it on again it is displaying "out of range". Tried several things to correct with no success.
More made in China junk.
Now after 18 months when I moved the base unit and turned it on again it is displaying "out of range". Tried several things to correct with no success.
More made in China junk.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set up
on April 12, 2019
Posted by: old car guy
from Woodbury, Mn.
Gender:Male
Length of ownership:1 week
Just received my wireless camera. The instructions were very simple and the set up was just as easy. No problem programing in the extra cameras. Looking forward to many years of service
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy set up
on April 11, 2019
Posted by: Chris CA
from Renton Wa.
Gender:Male
Length of ownership:1 week
The picture is very clear, and the set up was very easy.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to set up, works well except for short range
on April 11, 2019
Posted by: John01
from Rockingham County, North Carolina
Gender:Male
Length of ownership:1 week
I bought four of these cameras. Three work well, but the one that is farthest from the monitor (about 69 feet) is out of range. The advertised indoor range is at least 150 feet, with a recommendation that it works best within 100 feet. The support website suggests a firmware upgrade to correct an out-of-range problem, but I installed this at a relative's house and won't have a chance to try the firmware solution for several weeks. The installation is in an old wood frame house, and there's no metal or masonry obstacle to the signal.
Also, be aware that there's a very noticeable time lag in the audio when using the intercom, and you can't talk and listen at the same time.
Also, be aware that there's a very noticeable time lag in the audio when using the intercom, and you can't talk and listen at the same time.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Phoenixm22c
on April 10, 2019
Posted by: long56
from East Millinocket, Maine
Gender:Male
Length of ownership:1 week
I am please with my phoenixm22c super easy to install,love the peace of mind knowing my family has another tool to keep them safe thanks defender
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
1
sucks!!!
on April 9, 2019
Posted by: ted1957
Gender:Male
Length of ownership:3 months
Worked ok for a while, then went "out of range" I had to unplug the camera and plug it back in. Only lasted a bit then went back "to out of range" I constantly have to keep unplugging it and then plugging it back in. The system sucks real bad!!!
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on April 6, 2019
Posted by: lgfrosty
from Cripple Creek, Colorado
Gender:Male
Length of ownership:1 month
Very easy to set up, good quality picture and the volume is a plus.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com