Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great Features
on June 23, 2019
Posted by: Monica
from Michigan
Gender:Female
Length of ownership:1 month
Recently purchased, not tech savvy, but easy to install and
use the great features
use the great features
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 24, 2019
Hi Monica, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on June 23, 2019
Posted by: jose 47
This customer did not provide a text review.
Written by a customer while visiting defender-usa.com
Customer Rating
4
on June 22, 2019
Posted by: jose47
from brockville ont canada
Length of ownership:1 week
just got the system up and running. so far it seems to work alright, just learning how to use it, no instructions came with it. got information off of utube.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 24, 2019
Hi Bonnie, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very nice system
on June 20, 2019
Posted by: Albie
from NJ
Length of ownership:1 month
Very good product and resolution is excellent in the daytime and not too bad at night. The camera did develop a problem after some time but it was covered under the warranty and defender replaced it. Thank you!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 21, 2019
Hi Al, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great features
on June 20, 2019
Posted by: Gus45
from Fruitlandpark florida
Gender:Male
Length of ownership:1 week
Had defender in last house for years and no problems new buyer wanted me to leave for them. Bought new system and love it even more. Everything went smooth right out of the box.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 21, 2019
Hi Frederick, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Camera nice visibility
on June 15, 2019
Posted by: Jerr
Gender:Male
Length of ownership:1 month
I liked the view on the defender cam so clear day and night looks good,its very easy to use works great thanx
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 17, 2019
Hi Jerry, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
This is Amazing!
on June 14, 2019
Posted by: Mikeh00706
from Ontario Canada
Gender:Male
Length of ownership:1 month
I got the the wireless system a month ago and it is amazing! Right out of the box it was a breeze to set up and get the cameras up and running. The picture quality is brilliant. I love it and I feel secure knowing things are being monitored
I volunteered to participate in the testing of this product and wanted to share my honest review
I volunteered to participate in the testing of this product and wanted to share my honest review
Michael
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 17, 2019
Hi Mike, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on June 14, 2019
Posted by: change
from Jackson Tn.
Length of ownership:1 week
I just brought it and easy set up and it works GREAT. I will be buying another one.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, June 17, 2019
Hi Johnny, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com