Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,270 Reviews)
Rating breakdown 1,270 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,124 out of
1,168)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Works great
on July 20, 2019
Posted by: took
from PA
Gender:Male
Length of ownership:1 week
Love it. The screen is clear, does everything it claims to do.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 22, 2019
Thank you for the review Thomas, we're happy you like your PHOENIXM22C Two Camera Digital Wireless Security System!
Written by a customer while visiting defender-usa.com
Customer Rating
2
Sd card reading
on July 15, 2019
Posted by: Unicorn
from Vancouver WA
Gender:Male
Length of ownership:1 month
I got the system a month ago. Everything are good for looking on the table until yesterday when I tried to watch the video from SD card. I can't. Something about CVL and MPG. It is so frustrating. Is there any one has the same problem. And how you do to make it worth when you can really see the video has been recorded. Thanks.
No, I would not recommend this to a friend.
Response from defender-usa.comBy Cross P, Customer Experience Team, July 17, 2019
Hi Dee, I'm apologize for this inconvenience, please reach out to us here: https://www.defender-usa.com/support/ so that we can get you watching that footage asap!
Written by a customer while visiting defender-usa.com
Customer Rating
5
simple to set up.
on July 14, 2019
Posted by: dickie
from San Diego ca.
Gender:Male
Length of ownership:1 week
I bought this unit at amazon & had it set up as I wanted it, switched it on & I immediately had a perfect picture. What more could one want?
Response from defender-usa.comBy Cross P, Customer Experience Team, July 15, 2019
Hey Richard, we're so happy to see that you had a great experience! Thank you so much for the review.
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy SetUp
on July 12, 2019
Posted by: Bro68
from Chicago,IL
Gender:Male
Length of ownership:3 months
I brought this product in April and I had no technical problems with it. I can watch two camera views at once and even zoom in on recodings.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 15, 2019
Hi Simon, we're happy to hear youre enjoying your new Defender Wireless Security System! thank you for the review.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Just what I needed
on July 12, 2019
Posted by: NV8522
from Kennewick WA
Gender:Female
Length of ownership:1 week
Bought this for my father in law - it is exactly what he needed, clear night vision, speakers, alarms - love it all
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 15, 2019
Hi Narita, we're happy to hear that you and your father in law love the system! We hope to protect your family for years to come!
Written by a customer while visiting defender-usa.com
Customer Rating
4
works awesome for my housebound hubby
on July 10, 2019
Posted by: hannagranny11
from hanna,ab canada
Gender:Female
Length of ownership:1 month
I bought this in may 2019..just got it installed a couple weeks ago.it workd great for my housebound hubby he can see whose at door and coming in yard.
makes him feel safe when im not home
makes him feel safe when im not home
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 11, 2019
Hi Joan, thank you for taking the time to review PHOENIXM2 Single Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup.. Great picture.
on July 9, 2019
Posted by: Robertg420
from Ottawa, Ontario
Gender:Male
Length of ownership:1 week
Got this system today and it was setup in 10min. Great little system. Picture quality is high quality.
Has a 30 to 40 foot motion sensor range. Love the two way audio. Its a portable system that can be moved from room to room. Great product.
Has a 30 to 40 foot motion sensor range. Love the two way audio. Its a portable system that can be moved from room to room. Great product.
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 10, 2019
Hi Robert, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup!
on July 7, 2019
Posted by: SebecLakeMaine
from Bowerbank, Maine
Gender:Male
Length of ownership:1 week
East setup and excellent clarity. We live rural and have poor internet so this was an excellent item that records straight to an SD card. Love it!
I would recommend this to a friend!
Response from defender-usa.comBy Cross P, Customer Experience Team, July 8, 2019
Hi David, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
Written by a customer while visiting defender-usa.com