Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
4
Works great but the monitor is too small
on August 22, 2019
Posted by: Dave64
from Somerset, CA
Gender:Male
Length of ownership:1 week
I just installed the 2 cameras and was pleasantly surprised that one was able to be received through 6 walls over a distance of about 90 feet. My biggest complaint is the size of the monitor - it's too small to see any details from across the room. It would also be nice if entire instruction manual was included in the box.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi David, thank you for taking the time to leave us a review. I will let our research team know about your thoughts on the monitor, as for the manual. The only reason we dont send out hard copies and just use the Quick Start Guides in the box is to reduce waiste as many customers said they would throw them away without reading. We do however keep all manuals on our site. www.defender-usa.com
Written by a customer while visiting defender-usa.com
Customer Rating
5
Defender Phoenixm2
on August 22, 2019
Posted by: Hans
from Gilman , Illinois
Gender:Male
Length of ownership:1 week
Nice unit. Very easy set up and works very well. Thank You.
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hi Carl, thank you for the review. We are happy to hear you are having a great experience with Defender!
Written by a customer while visiting defender-usa.com
Customer Rating
5
very easy to use
on August 22, 2019
Posted by: joen
from tampa,fl
Gender:Male
Length of ownership:1 month
best product ive bought in a long time................
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 23, 2019
Hey Steve, happy to hear your thoughts! Thank you for taking the time to let others know how great the Phoenix Wireless System is!!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy Installation
on August 20, 2019
Posted by: Gary68
from Scotts Valley, Ca.
Gender:Male
Length of ownership:1 month
I removed this product from the box, there was some simple assembly of the camera bases and plug it in. I plugged in the screen and it all worked. I have not in this day and age of electronics found a device that was easier to set up and use.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 21, 2019
Hi Gary, thank you for taking the time to leave us a review! Happy to see you enjoyed your setup experience!
Written by a customer while visiting defender-usa.com
Customer Rating
5
works grate
on August 19, 2019
Posted by: Scooter55
from Waterloo Iowa
Gender:Male
Length of ownership:1 month
I bought it about a week ago and set the cameras in windows looking out just to try it out picture was grate during day didn't work so well at night ,reflected off glass, mounted cameras out side and it is awesome picture is clear and can see everything day and night wish I would have done this sooner and may be would have caught whoever broke into my car .
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 20, 2019
Hi Scott, thank you for taking the time to leave a review. We're sorry to hear about the incident but are honored you've that chosen Defender to help protect what you value most!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy setup
on August 19, 2019
Posted by: Janet682
from St. Louis MO
Gender:Female
Bought system with 2 cameras after my car was “egged” . However I feel like it probably needs the other 2 cameras to get a better view of the surroundings. Where are they available?
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 19, 2019
Hi Clark, thank you for your interest in Defender! You can add up to 4 cameras with the PhoenixM2, the model number for the camera is PhoenixM2C.
Written by a customer while visiting defender-usa.com
Customer Rating
5
DEFENDER PhoenixM2
on August 18, 2019
Posted by: Jbellykelly
from Erie, Pa.
Gender:Male
Length of ownership:1 week
Packaged well. Easy to Understand and Install. Camera and Monitor are Very Clear. Overall a Very Good Quality Product.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 19, 2019
Hi Kenneth, thank you for taking the time to leave a review. We are happy to see you are enjoying your system!
Written by a customer while visiting defender-usa.com
Customer Rating
5
The best cameras
on August 16, 2019
Posted by: Pearl7
from Georgia
Gender:Female
Length of ownership:1 month
I own four of these cameras. They are easy to set up and work right out of the box. You cant go wrong with these cameras. No need for wifi which to me was a great selling point. I do not want my videos to go to cloud. SD card is
So easy to use. The videos are sharp. Night vision is good. Happy I found these and will buy more for my barn.
So easy to use. The videos are sharp. Night vision is good. Happy I found these and will buy more for my barn.
I would recommend this to a friend!
Response from defender-usa.comBy CrossP, Customer Experience, August 19, 2019
Hi Shirley, thank you for taking the time to leave a review and for being a loyal member of the Defender family. We hope to help you protect what matters most for years to come.
Written by a customer while visiting defender-usa.com