Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Veryneasy to set up and install
on November 25, 2019
Posted by: Quacoman
from Komoka Ont Canada
Gender:Male
Length of ownership:1 month
Had it for a month and once I installed the camera and plugged it in and turned on the monitor, it was up and running. The controls and option settings on the monitor are easy to navigate and easy to adapt to your situation. Very easy setup.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 26, 2019
Thank you for your feedback! We are happy to see that you are enjoying your PhoenixM2 system. Should you have any questions or concerns, please reach out!
Defender Support
Defender Support
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to setup
on November 24, 2019
Posted by: Tinakum
from Newmarket, ON Canada
Gender:Male
Length of ownership:1 month
I bought tis system three weeks ago and it was easy to setup. I wish it had a printed manual rather then online only. It works well and does everything I wanted. I wish you had the option of a 12 hour clock .
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 25, 2019
Hi Rick,
Thank you for your feedback, we will certainly pass this along to our Research and Development team! Should you have any questions or concerns, please feel free to reach out!
Thank you for your feedback, we will certainly pass this along to our Research and Development team! Should you have any questions or concerns, please feel free to reach out!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Works perfectly right out of the box
on November 24, 2019
Posted by: rolade01
from Vancouver, BC Canada
Gender:Male
Length of ownership:1 week
I just got my PHOENIXM2 system and was shocked that there wasn’t an instruction manual in the box. So I unboxed everything to find all parts were included as expected and plugged in the monitor and both cameras just to get started. That’s all I needed to do, and that is why there is no need for a thick, paper manual - it just works. It’s important to note that the cameras come paired (per channel) from the factory. Defender made it so user friendly right out of the box. I have since moved the cameras 20 to 30 feet away from the monitor and the wireless signal is strong and clear. I am already thinking of adding another 2 cameras. I highly recommend this product.
I would recommend this to a friend!
Response from defender-usa.comBy CX, November 25, 2019
Thank you for taking the time to share your experience with your PhoenixM2, Roland! We are so happy to see that you are loving your system. If at any time you have any questions or concerns, please reach out!
Written by a customer while visiting defender-usa.com
Customer Rating
5
excellent
on November 21, 2019
Posted by: FanfanT
from Trois-Rivieres
Gender:Male
Length of ownership:1 month
C'est exactement le systeme que je voulait.Il m'avertie aussitot que quelqu'un est mes portes d'entrée. Excellent systeme
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 21, 2019
Hello Gaetan Tremblay, and thank you for taking the time to review your Defender Phoenix wireless security system. We are glad to hear you are happy with your system. Please reach out to Defender via phone, chat or e-mail should you require any assistance.
Written by a customer while visiting defender-usa.com
Customer Rating
5
GREAT CAMERA
on November 19, 2019
Posted by: Bird Lover
from Middle GA
Gender:Female
Length of ownership:1 week
I had been using a baby monitor in my barnyard so i would know when predators were killing my birds. I wanted to be able to see as well as hear so i started looking at security cameras. Picked this one because it had a screen that was on all the time so i did not have to connect to my phone or computer. It has worked GREAT. Picture is clear, sound is clear and the night vision is more than i could have imagined. I could not have asked for a better camera and it has exceeded my expectations. My chickens and ducks are much safer with the Phoenix alerting me to unwanted predators . As i was typing this i saw a possum trying to climb into one of my pheasant pens. I woke my husband and problem alleviated!
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you, Jackie Maske for taking the time to review your Defender - PhoenixM22! I'm happy to hear you are enjoying your system. Should you find that you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good night vision
on November 17, 2019
Posted by: Sp23
Gender:Male
Length of ownership:1 month
This customer did not provide a text review.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Chanina Spitzer. Thank you for your comments on the quality of our night vision on the Defender PhoenixM22C system. Please reach out to us via chat, e-mail or phone for any further assistance you may require.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Worked right out of the box
on November 16, 2019
Posted by: Pam8
from Old Town, Florida
Gender:Female
Length of ownership:1 week
Just received and setting up now, it seems to work well right out of the box. So far I am pleased with the quality of the picture and range of the cameras. Wished there was a paper manual with product because I have to download and print one. Too much info needed to set up without having the manual at hand.
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Pamela Pridgeon for taking the time to review your Defender - PhoenixM2! I'm happy to hear you are pleased with your purchase. The reason why we do not include the full manual with this system is because we are environmentally conscious. All manuals are available on our website. Should you find that you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security System for your home!
on November 16, 2019
Posted by: Frank45
from Saint Petersurg, FL
Gender:Male
Length of ownership:1 week
I bought this last week & installed in 15 minutes. Very pleased with the quality of the picture - very clear & night mode is great!
I would recommend this to a friend!
Response from defender-usa.comBy Defender Support, November 20, 2019
Thank you Frank Domante for taking the time to review your Defender PhoenixM22 system! I'm happy to hear you are pleased with your system and you were able to install it in 15 minutes. If you have any questions please contact our support team by phone, email or live chat!
Written by a customer while visiting defender-usa.com