Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Average customer rating
4.7
(1,267 Reviews)
Rating breakdown 1,267 reviews
5 Stars
970
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1” HD Monitor & 2 Cameras with 64 GB SD Card - Black
Customer Rating
5
nice product
on August 4, 2017
Posted by: happy camper
from orchard park,ny
Gender:Male
Length of ownership:6 months
Nice system ,easy set up, great viewing area, this was a great fit for my needs.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Nice simple system
on August 4, 2017
Posted by: happy camper
from orchard park,ny
Gender:Male
Length of ownership:6 months
Bought this single set to extend my existing set, very happy with product and quality.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great quality security camera system
on August 5, 2017
Posted by: DrkKght03
from Altoona, PA, United States
Gender:Male
Length of ownership:1 week
I bought this to replace an aging competitor's security camera system. This camera system has a much wider view and better quality.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Ease of installation and operation
on August 5, 2017
Posted by: Mom and Dad
from Garden City, SC, United States
Gender:Male
Length of ownership:1 month
We purchased to monitor vehicles due to recent break-ins. This system is easy to install and monitor. The red light on the cameras is a great deterrent. We love it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great unit, great service. Short cord.
on August 7, 2017
Posted by: jaybird88
from Middletown, DE, United States
Gender:Male
Length of ownership:1 month
I bought this camera system last month and received a unit with a damaged mount. I requested a replacement mount under warranty and had no issues. After mounting the unit, I found it came with an 8 foot cord which is too short. I was very disappointed to find out that Defender does not offer a cable extension or a longer cord.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
4
easy set up
on August 9, 2017
Posted by: fitter449
from Arizona, United States
Gender:Male
Length of ownership:1 week
I never had a security camera system for my home. After a lot of research I choose the Defender. The reviews were good and setting the system up seemed to be simple.The only item that I was not happy with is that there is not a manual explaining the monitor better. I bought a extra camera that has to be paired. The procedure was very simple.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great for watching live and recording
on August 10, 2017
Posted by: Bryan73
from Georgetown, KY, United States
Gender:Male
Length of ownership:1 week
I bought this system to monitor the front of my home. I like the fact it does not require the use of my home Wi-Fi which tends to buffer when watching. With the 128GB card I can record 11 days with 2 cameras before looping starts. I actually purchased a second system to monitor the backyard as well. I did have 1 camera that was losing signal going through brick but I was able to purchase an extension cable from Amazon that allowed me to move my antenna into the attic and now signal transmission is great. I contacted customer service a couple of times and their response was fairly quick. I would recommend this system especially if you don't want to use an app.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
15 Minutes start to finish
on August 11, 2017
Posted by: jimboalogo
from Oshawa, ON, Canada
Gender:Male
Length of ownership:1 week
Just finished install ,very easy set up but getting camera to stop moving side to side a bit of a pain. Had to tighten lock up extremely tight.Not sure how long that will last once a wind blows through.Otherwise a trouble free install.Video quality extremely good on monitor .Motion sensor already picked up a passing rabbit in backyard.Can't wait to see what night vision is like.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com