Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
5
Great Features!!
on January 10, 2020
Posted by: Bernard
Gender:Male
Length of ownership:1 week
Very easy to setup and the wireless connection was superb! the monitor is really clear in the night. I love it!!
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 11, 2020
Hello Bernard Oh, and thank you very much for taking the time to review your Defender Phoenix wireless security system. Welcome to the Defender Family! We are glad to hear your wireless connection is superb and that you are happy with the night vision images. If you require any assistance, please do not hesitate to reach out to our Support Team via e-mail or phone. as we are happy to assist!
Written by a customer while visiting defender-usa.com
Customer Rating
5
easy setup great price.
on January 9, 2020
Posted by: rrrrr jjjj
from pittsfield ma.
Gender:Male
Length of ownership:1 week
I needed a easy setup but good quality security system. This was the cats meow!
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 11, 2020
Thank you, Robert Hyde, for taking the time to review your Defender Phoenix M22C wireless security system. We are glad to hear you have found the system to have both an easy set up, as well as good quality. Should you require any assistance, please do not hesitate to reach out to our Support Team via e-mail or phone. We are happy to assist!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent bang for your buck!!
on January 8, 2020
Posted by: Harleyd1
from Saint John NB
Gender:Male
Length of ownership:1 week
Picture quality day and night is great. Very simple set up. It's my second unit. One for the camp and one for home. Great peace of mind. Thanks Defender.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 11, 2020
Hello Andrew Jones, and thank you very much for taking the time to review your Defender Phoenix wireless security system. We are glad you are happy with the picture quality, simply set up and the peace of mind it provides. We appreciate your repeat business. Should you require any assistance, please reach out to our Support Team via e-mail or phone, as we are more than happy to assist!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Well Built
on January 7, 2020
Posted by: fsquare
from Baton Rouge, LA
Gender:Male
Length of ownership:1 week
I just got my system today, I like it, good video, I like the featuers. I would recomend this product as a low cost security system. I did get the extended warrenty. I using for realtime monitoring of front door, don't have to use my phone and a app to see video, video comes up automatically on monitor when camera detects motion.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 11, 2020
Thank you Felton Square for taking the time to review your Defender Phoenix wireless security system. We are so happy to hear you are enjoying the system and its video quality and various features including motion detection. If you require any assistance at all, please reach out to our Support Team via e-mail or phone, as we are more than happy to assist!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy setup. Works as advertised.
on January 2, 2020
Posted by: Rick1965
from Mo
Gender:Male
Length of ownership:1 week
Installed in a couple of hours. Good range and clarity. All it needs is longer power cords available.
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 3, 2020
Hello Rick Flowers, and thank you for taking the time to review your Defender Phoenix wireless security system. We are glad to hear you are pleased with the range and clarity. Should you require any assistance, please reach out to our Support team via e-mail, chat or phone!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Phoenixm2
on January 2, 2020
Posted by: TRAVELER
from MILTON, FLORIDA
Gender:Male
Length of ownership:1 week
Got this for Christmas, installed easily had it working in no time at all works very well.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, January 3, 2020
Thank you Joel Miller, for taking the time to review your Defender Phoenix wireless security system. We are so glad to hear you are happy with the system. Should you require any assistance, please reach out to our Customer Support team via chat, e-mail or phone.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great features
on December 31, 2019
Posted by: Nikki
from New Orleans, LA
Gender:Female
Length of ownership:1 month
This product was very easy to set up. Gives a great picture in the daytime The night vision works well also. It is easy to record and easy to view your recordings.
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 31, 2019
Hello Demetria Taylor and thank you for taking the time to review your Defender Phoenix wireless security system. We are so glad to hear you were pleased with the set up, the picture quality and how to access the recordings. Please reach out to our Support Team via chat, phone or e-mail should you require any assistance!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on December 29, 2019
Posted by: Dailey0010
from Winchester,Ky
Gender:Male
Length of ownership:1 week
We just got our cameras system in and had it up and running in 15 min . Super simple setup. We have the cameras in the metal garage about 150 ft and has great signal .
I would recommend this to a friend!
Response from defender-usa.comBy Lauren A, Defender Customer Experience Expert, December 31, 2019
Thank you Danny Dailey for taking the time to review your Defender Phoenix wireless security system. We are so pleased to hear you had an quick and easy set up. Please reach out to our Support Team via chat, phone or e-mail for any assistance you may require.
Written by a customer while visiting defender-usa.com