Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,272 Reviews)
Rating breakdown 1,272 reviews
5 Stars
973
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
20
96%of customers recommend this product.
(
1,124 out of
1,169)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Customer Rating
1
Smoke and Mirrors
on April 20, 2020
Posted by: Anonymous
from New York
Gender:Male
Purchased the PhoenixM22c last week and much to my chagrin congtents did not include User's Manual. Found numerous inconsistencies in downloafded PDSF that macde it very difficukt to set up. No direct communications with management or tech support; just chat. No way to register product or get notification of Firmware updates.
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
on April 20, 2020
Posted by: Anonymous
from new york
Gender:Male
i have 5 PhoenixM2, they are the best wifi cameras i have every bought,great customer service, great quality and easy set up , i will be buying more
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello tony baggs, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Investment
on April 19, 2020
Posted by: Jonniep2008
from Baton Rouge, Louisiana
Gender:Male
It is a product that I would recommend to anyone. The amount of money for some security systems are crazy but this one is a quality security system with a more than reasonable price. For single story homes, camps, and small businesses this is a very capable product for security.
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello Jonniep2008, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
LIKE A THIRD EYE
on April 18, 2020
Posted by: MTDPSM
from ELKTON, FLORIDA
Gender:Male
NO NEED TO GET UP AND LOOK AT THE GATE 200' AWAY AWESOME!
I would recommend this to a friend!
Response from defender-usa.comBy CX, May 27, 2020
Hello MTDPSM, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great system and good motion detectino
on April 8, 2020
Posted by: moe2266us
from Auburn, MA
Gender:Male
The system works great and the motion detection is awesome. I wish if there was an app to see the footage online
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 14, 2020
Hello, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Phoenixm2
on April 2, 2020
Posted by: Tootd
from Florida
Gender:Male
I'm 70 years old and not tec savy...got unit 2 months ago and have been reluctant to mess with it....tried it todsy and what a surprise! Took 15 minutes to get it going..pretty good pictures...love the zoom feature...little grainy but can still make out what I'm looking at.. great unit...recommended to all.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 3, 2020
HelloTootd, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Security System
on April 2, 2020
Posted by: Postman
from Pass Christian, Mississippi
Gender:Male
I purchased my first Phoenixm2 security system with two cameras in January and I'm completely satisfied. If you do not have internet, this is the camera for you! It records directly to a SD card, so no internet connection is required. Since both my cameras would be close to 100' from the system, I was skeptical to whether they'd work, but after connecting the system the signal strength was strong on both cameras. I was so impressed, I ordered another Phoenixm2 security system and have one camera setup well over 150' away from the monitor and it picks up without any problems. The only thing I would recommend is purchasing a 128 gigabyte SD card to increase the amount of video it will record.
I would recommend this to a friend!
Response from defender-usa.comBy CX, April 3, 2020
Hello Postman, thank you for taking the time to review your Defender PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Melissa C.| Defender Customer Experience Expert
Melissa C.| Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on March 14, 2020
Posted by: Henry1575
from Palm Bay, FL
Gender:Male
Length of ownership:1 week
Just installed systems and have already captured movement in our drive. It was extremely to install and setup. Only minor problem has been my fingers have a hard time with the small joy stick
I would recommend this to a friend!
Response from defender-usa.comBy CX, March 19, 2020
Hello Henry, thank you for taking the time to review your PhoenixM2 system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today!
Written by a customer while visiting defender-usa.com