Customer reviews from defender-usa.com
Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Average customer rating
4.7
(1,268 Reviews)
Rating breakdown 1,268 reviews
5 Stars
971
4 Stars
234
3 Stars
29
2 Stars
16
1 Star
18
96%of customers recommend this product.
(
1,123 out of
1,167)
Customer Reviews for Defender - PHOENIXHD Non-WiFi Plug-in Power Security System with 10.1 HD Monitor & 2 Cameras - Black
Posted by: phyllia
from ontario canada
Verified Purchase:Yes
easy to install, screen is very clear, booklet could be a little bigger
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best of the best!
on December 3, 2016
Posted by: OrangeTint
from Union City, TN, United States
Gender:Male
Length of ownership:1 week
Easy setup hands down, it picked up both cameras without any problem. I checked reviews and made my choice by them and I’m glad I did. Awesome colored and clear view. The 7 inch panel stand could be put anywhere in the house. I got the PHOENIXM22C with two cameras, one for the back door and one in the front of the garage facing the driveway. One thing you have to figure is where you want to drill your hole using a ½ drill bit through the wall for the cameras to be plugged up to power outlet.
The cords for the cameras are over 14 foot in length to be plug in an outlet. So you have to measure to your closes power outlet from where you drilled. Once you do that your home free the rest is easy. Just plug in your Defender panel and your cameras and the defender will pick them up, cam 1 and cam 2. Now from your email they send you the instructions in a PDF file for download. You have to have a PDF program to open it up. Once you read on how to fine tune your Defender with sound, you feel glad you bought the best.
The cords for the cameras are over 14 foot in length to be plug in an outlet. So you have to measure to your closes power outlet from where you drilled. Once you do that your home free the rest is easy. Just plug in your Defender panel and your cameras and the defender will pick them up, cam 1 and cam 2. Now from your email they send you the instructions in a PDF file for download. You have to have a PDF program to open it up. Once you read on how to fine tune your Defender with sound, you feel glad you bought the best.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Love your product!
on May 23, 2017
Posted by: Zoomzoom
from Enid, OK, United States
Gender:Female
Length of ownership:1 month
I bought this about 3 weeks ago and was very pleased how easy it was to set up. It is such a simple system. I set my cameras to continuously record. I have ordered a 128 sd memory card to use. Set the system up straight out of the box with in 20 minutes was up and recording. Will recommend to family and friends!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Great Buy!
on July 14, 2018
Posted by: KatGiavannia
from Florissant, MO
Gender:Female
Length of ownership:1 week
I bought this about a week or so ago. Overall I'm happy with this system. It was not that expensive with easy set up. I was quite impressed with daytime picture quality along with decent night time vision. Viewing range is good. The monitor fits well on my night stand although wish it was a touch screen. Mobile viewing would've also been a great feature but overall a good product. Will definitely add 2 more cameras to complete the system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Posted by: Clashwa
from East TX
Verified Purchase:Yes
The set up was so easy. Good clear view i like the option of volume control.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, December 9, 2022
Hello Clashwa! Thank you for your 5-star review. We are thrilled to hear you love the easy setup and clear picture! Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Expert
Amanda M. | Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Posted by: JustMe2
from Michigan
Verified Purchase:Yes
So far, so good but just got them up. Someone kept flashing a flashlight into our window at night, for 2 nights. Thought it was time to get some cameras up. And today caught a car coming down our driveway, our dog came out, it pulled out then sat at our mailbox for a while. But got it all on our new Security Cameras. I'm going to like these Defender Cameras.
I would recommend this to a friend!
Response from defender-usa.comBy Defender, February 22, 2023
Hello Anonymous! Thank you for your 5-star review. We are so glad to hear you are happy with the Phoenix. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Thank you for choosing Defender to protect what matters most!
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com
Posted by: Jerry93
from Thunder Bay Ontario
Verified Purchase:Yes
Great product. Completely simple set up. Good range. Definitely great the value.
Response from defender-usa.comBy Defender, June 5, 2023
Hi Jerry93!
Thank you for taking the time to review the PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Thank you for taking the time to review the PhoenixM2 Non-WiFi. Plug-In Power Security System with 4 Metal Cameras. We would greatly appreciate you speaking with your friends and family about your experience with Defender. Without you and our other customers, Defender would not be the name it is today!
Best regards,
Yvonne M. Defender Customer Experience Expert
Written by a customer while visiting defender-usa.com
Customer Rating
4
Long last camera( and very late review ).
on June 17, 2023
Posted by: Mario S
from Gatineau
Hi, i bought the non wi-fi system in 2011 since i had my 2 trucks exploded in my driveway at night. Never regret this buy. Never get any other intrusion on my property.I still have my 4 camera system and use it all the time. Pictures could be a little better and does not keep a good tracking of the time but overall i like them. Good range of detection .
I would recommend this to a friend!
Response from defender-usa.comBy Defender, June 19, 2023
Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most.
Amanda M. | Defender Customer Experience Supervisor
Amanda M. | Defender Customer Experience Supervisor
Written by a customer while visiting defender-usa.com